Views:

Know where to get the serial number or activation key connected to your Trend Micro Account.


On your Windows PC

  1. OpenTrend Micro.
  2. Click the Profile icon, then click About the Software.
  3. Look for the Serial Number on the right.

    Subscription Information

On your Mac

  1. OpenTrend Micro.
  2. Click Subscription.
  3. Look for the Serial Number on the right.

    Subscription Information

On your phone

  1. Open the Mobile Security app.
  2. Tap the ⋮ icon, then tap Settings.
  3. Under Account & Subscription, look for your Activation key on the Serial Number section.

On retail purchases

  • Look for a 20-digit activation key inside the box.
  • Look for a 20-digit activation key on the receipt.
  • If the activation key is missing, emailTechnical Support, then provide these details:
    • Proof of purchase
    • Scanned copy of the receipt
    • Retail store where you bought the product

Need help?

Reach out through our Technical Support.

Comments (0)
Add a comment