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When logging in to your Trend Micro account, you forgot your email address and you are asked to provide the serial number associated on your account.

forgot email address


Type your Trend Micro serial number
Expand All
For Windows PC
For macOS
Retype the captcha code

Retype the given 6-character code on the space provided for verification.

Click the Check Now button

After clicking on the Check Now button, a pop-up window will appear to show the email address associated with the serial number.

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How to retrieve your email address (Trend Micro Account)

When logging in to your Trend Micro account, you forgot your email address and you are asked to provide the serial number associated on your account.

forgot email address


Type your Trend Micro serial number
Expand All
For Windows PC
For macOS
Retype the captcha code

Retype the given 6-character code on the space provided for verification.

Click the Check Now button

After clicking on the Check Now button, a pop-up window will appear to show the email address associated with the serial number.


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