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Enhancing Great Innovations

Be one of the first to try Trend Micro Security 2021 Lite using your personal laptop or desktop at home. Submit a completed online survey or report any critical bug and get a 3-month extension on your current license!

Good News! The BETA testing period is extended from January 20 until February 16, 2021.

 

Whats New

Trend Micro Maximum Security 2021 Lite mainly incorporates the following new features and enhancements:

Expand All
Lighter installer package with the same protection
Install feature components when you configure it
System Requirements

Listed are the system requirements that your PC needs to meet to install your Trend Micro Security 2021 Lite.

Specifications Minimum Requirements
Operating System Windows 10 May 2020 Update (20H1)
Windows 10 May 2019 Update (19H1)
Windows 10 October 2018 Update (RS5)
Windows 10 April 2018 Update (RS4)
Windows 10 Fall Creators Update (RS3)
Windows 10 Creators Update (RS2)
Windows 10 Anniversary Update (RS1)
Windows 10 November Update (TH2)
Windows 10 July Update (TH1)
Windows 10 (32-Bit or 64-Bit)
Windows 8.1 (32-Bit or 64-Bit)
Windows 7 SP1 (32-Bit or 64-Bit)
Hardware 1 GHz Processor
1GB Memory (2GB Recommended)
1.3GB of available hard disk space (1.5GB Recommended)
Web Browser Internet Explorer version 11.0
Google Chrome™ (The newest version and the most recent previous version)
Mozilla® Firefox® (The newest version and the most recent previous version)
Microsoft Edge
New Microsoft Edge
Internet Connnection Broadband or equivalent high speed connection is highly recommended.
Display Desktop - High-colour display with 800 x 600 pixel resolution or above
Join BETA Testing

To join the BETA Testing, follow the instructions below:

Get your BETA serial number
  1. Request a BETA serial number by filling up this form.
  2. Under "Which product do you need to get help with?", choose Internet Security.
  3. Under "Elaborate your concern", type "Get Trend Micro BETA serial number."
  4. Proceed with filling out your contact information, then click Submit.
Uninstall your Trend Micro Security app

If you have an existing Trend Micro Security app on your computer, uninstall it first before you install the BETA version. You may follow the instructions from this article: How to uninstall Trend Micro Security for Windows

Install the program
  1. Download the installer file below:

    If you need to check the version of your operating system, you can follow the instructions from this article: How to check if PC is running in 64 bit or 32 bit Windows version.

  2. Double-click the installer to run it. Click Yes when the User Account Control window appears.
  3. Wait for the installer to extract the files needed for the installation.
  4. Type your serial number, then click Next.
  5. Read the Data Disclosure Notice, then click Next.
  6. Read the License Agreement, then click Agree and Install.
  7. Wait for the program to install. This may take a couple of minutes.
  8. Click Finish.
  9. After activating, you will see the main console of Trend Micro Security 2021 Lite.
Report any issue encountered

Keep the Trend Micro Security BETA version installed for at least one week. Report any issue you encountered during the BETA testing.

Answer the BETA Survey

Complete the BETA testing survey, then submit the result.

After the testing period, uninstall the Trend Micro Security BETA version, then install the Trend Micro Security 2021.

Submit an Issue

To submit an issue, follow the instructions below:

Create a report

Take screenshots of the issue or error you encountered. For instructions, you may refer to this article: How to take a screenshot to send to Trend Micro Technical Support.

You can also collect logs. Here's how to do it:

For installation issues
For other issues
Send the bug report

Click this link to submit a report. Make sure to attach the logs and the screenshot to your issue submission.

Rewards