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You cannot visit or access the saved websites in Trend Micro Password Manager on your Windows computer.

Why did this happen?

A Password Manager program engine or component is corrupted.

What should I do next?

Restart Password Manager components:

  1. On your keyboard, press the Windows + S keys to open the Search bar.
  2. Search for password.
  3. Click Password Manager Diagnostic Toolkit from the search results.
  4. Go to the Components tab, then click Stop Components.
  5. Wait for about 10 seconds, then click Start Components.
  6. Open your browser, then try access these websites again in Password Manager.


If you still experience the same issue after doing the steps above, start a chat to let our Trend Micro Support Representatives assist you.

Keywords: cannot access website,cannot access password,unable to open website,not opening website,cannot password manager websites
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