Help Center

Official Support for
Trend Micro
Antivirus for Mac

Get speedy help and support for Trend Micro Antivirus for Mac. Troubleshoot issues about download, installation, activation, and other popular topics.

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Download and install Trend Micro on MacBook, MacBook Air, iMac, or Mac mini to get the best protection against threats.

Learn how to download and install Antivirus for Mac >

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Avoid scams and other threats

With Web Threat Protection feature, you get protection against scams, phishing websites, and other security threats. Learn how to turn it on:

How to set up Web Threat Protection on Mac >

Improve your social network privacy

Trend Micro helps ensure your information stays private. Turn on the Privacy Scanner to get the right settings on your social media accounts.

How to check for social network privacy risks on Mac >

Block ransomware

Turn on Trend Micro Folder Shield to protect your important files and folders on your Mac from ransomware infection. Read this article:

How to set up Trend Micro Folder Shield on Mac >

Protect your family

Learn how to limit your kids' online activities and the ways to reduce their exposure to online threats with Trend Micro Website Filter.

How to set up Trend Micro Website Filter on Mac >



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Contact Trend Micro Support

 

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Talk to a Trend Micro Support Representative

ADVISORY: Please be advised that our phone support is specifically dedicated to Trend Micro Renewals and Purchases.

Due to high demand, you may encounter a wait time before connecting with a Trend Micro Representative.

We appreciate your patience and encourage you to remain on the line. Your call will be addressed in the sequence it was received.

Select your country:

United States and Canada

United States and Canada
STANDARD SUPPORT
  • 1-800-864-6027
  • (MON-FRI) 5AM - 5PM PACIFIC TIME
PREMIUM SUPPORT
  • 1-877-275-8611
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 1-888-896-6923
  • 24/7

Australia

Australia
STANDARD SUPPORT
  • 1-300-305-289
  • (MON-FRI) 7AM - 7PM SYDNEY TIME
PREMIUM SUPPORT
  • 1-800-653-607
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 1-800-653-607 OPTION 3
  • 24/7

Philippines

Philippines
STANDARD SUPPORT
  • (+63) 02-8540-0932
  • (MON-FRI) 8AM - 5PM MANILA TIME
PREMIUM SUPPORT
  • (+63) 1800-1110-3048
  • 24/7

New Zealand

New Zealand
STANDARD SUPPORT
  • 0-800-004-633
  • (MON-FRI) 7AM - 7PM SYDNEY TIME
PREMIUM SUPPORT
  • 0-800-004-630
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 0-800-004-630 OPTION 3
  • 24/7

Indonesia

Indonesia
STANDARD SUPPORT
  • (+62) 811-1211-6868
  • (MON-FRI) 9AM - 6PM INDONESIA TIME

Malaysia

Malaysia
STANDARD SUPPORT
  • 1-800-18-2288
  • (MON-FRI) 8AM - 5PM MALAYSIA TIME
PREMIUM SUPPORT
  • 1-800-18-7363
  • 24/7

Singapore

Singapore
STANDARD SUPPORT
  • 1-800-888-6868
  • (MON-FRI) 8AM - 5PM SINGAPORE TIME
PREMIUM SUPPORT
  • 1-800-888-7363
  • 24/7

India

India
STANDARD SUPPORT
  • 000-800-919-0954
  • (MON-FRI) 9AM - 6PM INDIA STANDARD TIME
PREMIUM SUPPORT
  • 918-000-503-557
  • 24/7

United Kingdom

United Kingdom
STANDARD SUPPORT
  • (+44) 203-549-3381
  • (MON-FRI) 8:00 – 17:30 GMT

Ireland

Ireland
STANDARD SUPPORT
  • (+44) 203-549-3381
  • (MON-FRI) 8:00 – 17:30 GMT

Germany

Germany
STANDARD SUPPORT
  • (+49) 89-839-329-987
  • (MON-FRI) 8:00 – 17:30 GMT

France

France
STANDARD SUPPORT
  • (+33) 176-686-576
  • (MON-FRI) 8:00 – 17:30 GMT

Italy

Italy
STANDARD SUPPORT
  • (+39) 029-259-3400
  • (MON-FRI) 8:00 – 17:30 GMT

Spain

Spain
STANDARD SUPPORT
  • (+34) 913-697-128
  • (MON-FRI) 8:00 – 17:30 GMT

Austria

Austria
STANDARD SUPPORT
  • (+49) 81-188-990-997
  • (MON-FRI) 8:00 – 17:30 GMT

Belgium

Belgium
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Bulgaria

Bulgaria
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Cyprus

Cyprus
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Czech Republic

Czech Republic
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Denmark

Denmark
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Estonia

Estonia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Finland

Finland
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Greece

Greece
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Hungary

Hungary
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Latvia

Latvia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Luxembourg

Luxembourg
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Netherlands

Netherlands
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Norway

Norway
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Poland

Poland
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Portugal

Portugal
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Romania

Romania
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Russian Federation

Russian Federation
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Slovenia

Slovenia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Sweden

Sweden
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Switzerland

Switzerland
STANDARD SUPPORT
  • (+49) 81-188-990-997
  • (MON-FRI) 8:00 – 17:30 GMT

South Africa

South Africa
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Bahrain

Bahrain
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Israel

Israel
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Saudi Arabia

Saudi Arabia
STANDARD SUPPORT
  • (+966) 800-850-1041
  • (MON-SAT) 8AM – 6PM SAST

Türkiye

Türkiye
STANDARD SUPPORT
  • (+90) 0800 621 2207
  • (MON-SAT) 8AM - 6PM TURKIYE TIME

United Arab Emirates

United Arab Emirates
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

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