- Go to https://account.trendmicro.com/.
- Type your email address and password, then click Sign In.
If you set up Two-Factor Authentication, you will need to type in the verification code sent to your preferred method (Authenticator App, Email or Text).
- Click the Licenses tab, then click the Stop Auto Renew button next to your existing subscription.
If, instead, you see a Renew Now button, it means Auto Renew is already turned OFF so you do not need to do anything. You will need to renew manually before it expires.