web
You’re offline. This is a read only version of the page.
close
Looking for business support?

Help Center

Find the help you need

Just search or pick a category to get started

Renew subscription
Renewed but still expired
Manage Subscription button not working
Request Body Is Invalid Error
Activate Trend Micro Without a Credit Card
Missing activation code
Update credit card
Install Trend Micro
Cancel auto renew
Cannot activate Trend Micro
Invalid serial number error
Get Help
Product activation

Which product do you want to activate?

Antivirus for Windows
Antivirus for Mac
Mobile Security for Android
Mobile Security for iOS
Home Network Security
Trend Micro VPN
Trend Micro ScamCheck
Get Help
Common issues

Which product do you need help with?

Maximum Security
Antivirus for Mac
Mobile Security for Android
Mobile Security for iOS
Windows
Android Devices
Mac & iOS
Network Security
Data & Privacy
Browser Protection
Anti Scam and Spam
Free Tools
See all products
Get Help
Subscriptions

Need to manage your subscriptions?

Manage your subscriptions from your Trend Micro Account

Go now

Need more help?



Chat with Trend Companion

Need help fast? Our chatbot is available 24/7 to guide you through common issues. Fast, easy, and no waiting — most customers find answers in just a few steps.

Start a chat


Talk to us!

Prefer to talk to someone? Phone support is still available, but you may experience longer wait times due to high call volume.

See Hotline Numbers
Messenger Icon
Talk to Support Now Need Help?
IT Support Image
calls-avatar

Talk to a Trend Micro Support Representative

ADVISORY: You may experience some delays before you can speak with a Trend Micro Representative.

Please stay on the line and we'll answer your call in the order it was received

Select your country:

United States and Canada

United States and Canada
STANDARD SUPPORT
  • 1-800-864-6027
  • (MON-FRI) 5AM - 5PM PACIFIC TIME

Australia

Australia
STANDARD SUPPORT
  • 1-300-305-289
  • (MON-FRI) 7AM - 7PM SYDNEY TIME

Philippines

Philippines
STANDARD SUPPORT
  • (+63) 02-8540-0932
  • (MON-FRI) 8AM - 5PM MANILA TIME

New Zealand

New Zealand
STANDARD SUPPORT
  • 0-800-004-633
  • (MON-FRI) 7AM - 7PM SYDNEY TIME

Indonesia

Indonesia
STANDARD SUPPORT
  • (+62) 811-1211-6868
  • (MON-FRI) 9AM - 6PM INDONESIA TIME

Malaysia

Malaysia
STANDARD SUPPORT
  • 1-800-18-2288
  • (MON-FRI) 8AM - 5PM MALAYSIA TIME

Singapore

Singapore
STANDARD SUPPORT
  • 1-800-888-6868
  • (MON-FRI) 8AM - 5PM SINGAPORE TIME

India

India
STANDARD SUPPORT
  • 000-800-919-0954
  • (MON-FRI) 9AM - 6PM INDIA STANDARD TIME

United Kingdom

United Kingdom
STANDARD SUPPORT
  • (+44) 203-549-3381
  • (MON-FRI) 8:00 – 17:30 GMT

Ireland

Ireland
STANDARD SUPPORT
  • (+44) 203-549-3381
  • (MON-FRI) 8:00 – 17:30 GMT

Germany

Germany
STANDARD SUPPORT
  • (+49) 89-839-329-987
  • (MON-FRI) 8:00 – 17:30 GMT

France

France
STANDARD SUPPORT
  • (+33) 176-686-576
  • (MON-FRI) 8:00 – 17:30 GMT

Italy

Italy
STANDARD SUPPORT
  • (+39) 029-259-3400
  • (MON-FRI) 8:00 – 17:30 GMT

Spain

Spain
STANDARD SUPPORT
  • (+34) 913-697-128
  • (MON-FRI) 8:00 – 17:30 GMT

Austria

Austria
STANDARD SUPPORT
  • (+49) 81-188-990-997
  • (MON-FRI) 8:00 – 17:30 GMT

Belgium

Belgium
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Bulgaria

Bulgaria
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Cyprus

Cyprus
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Czech Republic

Czech Republic
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Denmark

Denmark
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Estonia

Estonia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Finland

Finland
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Greece

Greece
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Hungary

Hungary
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Latvia

Latvia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Luxembourg

Luxembourg
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Netherlands

Netherlands
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Norway

Norway
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Poland

Poland
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Portugal

Portugal
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Romania

Romania
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Russian Federation

Russian Federation
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Slovenia

Slovenia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Sweden

Sweden
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Switzerland

Switzerland
STANDARD SUPPORT
  • (+49) 81-188-990-997
  • (MON-FRI) 8:00 – 17:30 GMT

South Africa

South Africa
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Bahrain

Bahrain
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Israel

Israel
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Saudi Arabia

Saudi Arabia
STANDARD SUPPORT
  • (+966) 800-850-1041
  • (MON-SAT) 8AM – 6PM SAST

Türkiye

Türkiye
STANDARD SUPPORT
  • (+90) 0800 621 2207
  • (MON-SAT) 8AM - 6PM TURKIYE TIME

United Arab Emirates

United Arab Emirates
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

This website uses cookies for website functionality and traffic analytics. Our Cookie Notice provides more information and explains how to amend your cookie settings.

Learn More Yes, I agree

How helpful is our Help Center?

  • It was very unhelpful.
  • It was not helpful.
  • Just okay.
  • It was helpful.
  • It was very helpful.