How to Renew Trend Micro Subscription

This page provides step-by-step instructions on how to renew your Trend Micro Security subscription in 3 easy steps. Renew now to keep your protection active and get exclusive upgrade deals available only for you. Follow the steps below:

Get Your Activation Code Ready

Before starting the renewal process, make sure you have your Trend Micro Activation Code at hand. This number is essential for verifying your subscription. To get your activation code:

📦 Retail Store Purchase

• Look inside the product packaging for a card or label containing the activation code.
• Some retailers print the code on the purchase receipt.
• Sample format: XXXX-0000-0000-0000-0000

💻 Online Purchase (Trend Micro Website)

• Your activation code is sent via a confirmation email (usually within 15 minutes).
• Check Inbox, Spam/Junk folder, Promotions tab (for Gmail users).
• Email Content:
• Subject: Activate Your Subscription
• Sample Email:

📱 Through the app

• Open Trend Micro.
• Click the expiration date shown on the main screen (lower-right corner).

• The Subscription Information page will open and you'll see your activation code.

Provide Your Activation Code

Sample format: XXXX-0000-0000-0000-0000

📝 Note: After clicking the submit button, you'll be redirected to the Checkout page.

Follow the Prompts to Complete the Renewal

1. Check for available offers for your subscription.
2. On the Checkout page, enter the email address associated with your Trend Micro account. You’ll receive a confirmation email for your renewal at this email address.
3. Choose your payment method—options include:
   • Credit/Debit card
   • PayPal
   • Google Pay
4. Fill out the Payment Details section, ensuring all fields are completed.
5. Check the box that says "I have read and agree to the terms and charges", then click Next to proceed.

Purchased through Best Buy or an ISP

For subscriptions purchased through Best Buy or your Internet Service Provider, please contact their support team to renew your subscription. To contact them:

• For Best Buy purchases, call 1-888-237-8289.
• For subscriptions via an ISP, contact your provider directly.

Helpful Reminders

• Ensure you are using your current activation code.
• Make sure you have a stable internet connection to avoid errors or interruptions.
• Use a valid payment method. Curious about the available payment options? Refer to this article for information: Accepted Payment Methods.
• Can’t find your activation code in your Trend Micro purchase email? Check this article for helpful tips: Missing Activation Code in Trend Micro Purchase Email
• Having trouble renewing your subscription? Please contact our friendly support team for assistance.