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Looking for your Trend Micro activation code/serial number to register your home products and ensure your digital protection? You're in the right place! Here's how to find it:

Trend Micro Device Security or Security Suite

Your activation code/serial number will look something like this: XAAA-0000-0000-0000-0000

Mobile Security for Android/iOS

  • XAAA-0000-0000-0000-0000
  • SHZU-0000-0000-0000-0000
  • BAAA-0000-0000-0000-0000

WiFi Protection

  • YAEX-0000-0000-0000-0000

Security for Microsoft Edge

  • XAAA-0000-0000-0000-0000
  • PAAA-0000-0000-0000-0000

I Purchased Trend Micro Online

If you bought Trend Micro online, check your Order Confirmation Email, and don't forget to look in your spam folder if it's missing. If you can't find it, contact our Technical Support team with your:

  • Name
  • Email Address

I purchased Trend Micro from a retail store

Look for a 20-digit activation code inside the box or on the receipt.

If you can't find it, email Technical Support team with these details:

  • Proof of purchase
  • Scanned copy of the receipt
  • Retail store where you bought the product

I bought Trend Micro through in-app purchases

There is no activation code/serial number for purchases made through Microsoft Store, iTunes, Google Play Store & iOS App Store. It will automatically update the expiration date after purchase.

Installed Trend Micro on a Windows PC

  1. Open Trend Micro.
  2. Click the Profile icon you see at the top right, then choose About the Software.
    • Alternatively, you can click on the expiry date you see at the lower right.
  3. Look for the activation code on the right.

Installed Trend Micro on a Mac

  1. Open Trend Micro Antivirus.
  2. On the Menu bar, go to Trend Micro Antivirus > Subscription....
    • Alternatively, you can click on the expiry date you see at the lower right.
  3. Look for the activation code on the right.

Installed Trend Micro on a mobile device

  1. Open the Trend Micro app.
  2. Tap the ⋮ icon, then tap Settings.
  3. Under Account & Subscription, check the activation code section.

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