Where to get Trend Micro activation or product key

Activation Key Sample Format

'A' represents a letter; '0' for a number.

• Trend Micro Device Security:
  • XAAA-0000-0000-0000-0000
• Trend Micro Security Suite:
  • XAAA-0000-0000-0000-0000
• Mobile Security for Android/iOS:
  • XAAA-0000-0000-0000-0000
  • SHZU-0000-0000-0000-0000
  • BAAA-0000-0000-0000-0000
• WiFi Protection:
  • YAEX-0000-0000-0000-0000
• Security for Microsoft Edge:
  • XAAA-0000-0000-0000-0000
  • PAAA-0000-0000-0000-0000

I purchased Trend Micro online

Get the activation key from your Order Confirmation Email. Check the spam mail folder if your Order Confirmation Email is missing.

If you did not receive any, contact Technical Support, then provide these details:

• Name
• Email Address

I purchased Trend Micro from a retail store

Look for a 20-digit activation key inside the box or on the receipt.

If the activation key is missing, email Technical Support, then provide these details:

• Proof of purchase
• Scanned copy of the receipt
• Retail store where you bought the product

I bought Trend Micro through in-app purchases

There is no activation key for purchases made through Microsoft Store, iTunes, Google Play Store & iOS App Store. It will automatically update the expiration date after purchase.

Installed Trend Micro on a Windows PC

1. Open Trend Micro.
2. Click the icon, then click About the Software.
3. Look for the serial number or activation key on the right.

   

Installed Trend Micro on a Mac

1. Open Trend Micro Antivirus.
2. On the Menu bar, go to Trend Micro Antivirus > Subscription....
3. Look for the serial number or activation key on the right.

   

Installed Trend Micro on a mobile device

1. Open the Trend Micro app.
2. Tap the ⋮ icon, then tap Settings.
3. Under Account & Subscription, look for your activation key on the Serial Number section.