Did you renew your Trend Micro subscription, but it still shows as expired? Or is your program warning you about an impending expiration despite your recent renewal?
Why the Delay?
It typically takes 24 to 48 hours for your updated subscription expiry date to reflect after payment is processed.
Did You Renew It Yourself?
- You might have accidentally purchased a new subscription or upgraded instead of renewing.
- Look for an email from Trend Micro with the subject "Activate Your Subscription" to get your new activation code.
- Check your spam or junk folder if you can't find the email.
Is Your Subscription Set to Renew Automatically?
- Your previous subscription may have been upgraded to an improved subscription package.
- Check for an email with the subject "Activate Your Subscription" from Trend Micro. This email contains your new activation code.
- Ensure to check your spam or junk folder if the email isn't in your inbox.
If you still can't find the email, contact Trend Micro Support team to resend the activation email.
Did You Renew Through Best Buy?
Contact Best Buy Geek Squad for direct assistance.