Have you recently renewed your Trend Micro subscription and found that your expiry date hasn't budged? Or does your program still warn you that your protection is about to expire?
Understanding the Delay
Typically, it takes a short period — 24 to 48 hours — for your renewal confirmation to reflect in your subscription status and program. However, if you've noticed no change after this time, it's possible that a new activation code was purchased instead of renewing your existing one.
After 48 Hours and Still No Update?
If two days have passed and your expiry date is still the same, it’s time to activate the new serial number from your Order Confirmation Email. This will ensure your protection is up-to-date.
- Review your Order Confirmation Email to verify if a different activation code was provided.
- If a new Activation Key or Serial Number is found, activate it by following the guide on How to Activate Trend Micro with a New Activation Code.
Purchased Through Best Buy?
If you renewed your subscription through Best Buy and encounter issues, reach out to contact Best Buy Geek Squad for direct assistance.
Keeping Your Software Current
Always ensure that your Trend Micro software is updated to the latest version for optimal protection. Here’s how you can update on various devices:
Further Reading
- No Trend Micro Order Confirmation Email after Renewal
- Where Can I Check Subscription Renewal and Purchases History
- How to Manage Your Trend Micro Subscription
- Where to find Antivirus for Mac subscription information
- How to Check Trend Micro Subscription Information on Window
- Mobile Security expiry date not Updated after the Renewal
- Mobile Security expiry date not updating on iPhone or iPad
