Auto-Renew (also known as AutoRenew or automatic renewal) is a service offered to Trend Micro customers who purchase online. For your convenience, it is designed to automatically renew your subscription right before it is
due to expire, which means you will not have to manually perform the renewal process and risk a loss in protection at any time. Auto-renew customers also get priority version upgrades to the latest products. If you are
not satisfied with this program, you can cancel anytime.
A renewal is one way to add one or two years to your Trend Micro program's license or subscription. This can be bought using your credit card, PayPal account or Wire Transfer. After you buy an renewal, your subscription will
be automatically extended to the number of years purchased. Purchasing a renewal also qualifies you for a free upgrade to the latest version of your Trend Micro program.
Yes, you can use the serial number of Maximum Security (serial number starts with 'X') for your Mobile Security for Android and Mobile Security for iOS app. However, you are only entitled for a 30-day free trial of Mobile
Security when you use Internet Security (serial number starts with 'P') and Antivirus+ Security (serial number starts with 'A').
Changing credit card details is unavailable on the Trend Micro Account portal. You need to manually renew your subscription in advance if you want to register a new credit card.
ADVISORY: You may experience some delays before you can speak with a Trend Micro Representative.
You can also start a chat or send us an email. Otherwise, please remain on the line and your call will be answered in the
order it was received.
Select your country:
United States and Canada
United States and Canada
STANDARD SUPPORT
1-800-864-6027
(MON-FRI) 5AM - 5PM PACIFIC TIME
PREMIUM SUPPORT
1-877-275-8611
24/7
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1-888-896-6923
24/7
Australia
Australia
STANDARD SUPPORT
1-300-305-289
(MON-FRI) 7AM - 7PM SYDNEY TIME
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1-800-653-607
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1-800-653-607 OPTION 3
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Philippines
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(+63) 02-8540-0932
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New Zealand
New Zealand
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0-800-004-633
(MON-FRI) 7AM - 7PM SYDNEY TIME
PREMIUM SUPPORT
0-800-004-630
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0-800-004-630 OPTION 3
24/7
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Indonesia
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(+62) 811-1211-6868
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Malaysia
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1-800-888-7363
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(+44) 203-549-3382
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(+44) 203-549-3382
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(+44) 203-549-3382
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(+44) 203-549-3382
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Hungary
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(+44) 203-549-3382
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(+44) 203-549-3382
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(+44) 203-549-3382
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Norway
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(+44) 203-549-3382
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Poland
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(+44) 203-549-3382
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Portugal
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(+44) 203-549-3382
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Romania
STANDARD SUPPORT
(+44) 203-549-3382
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Russian Federation
Russian Federation
STANDARD SUPPORT
(+44) 203-549-3382
(MON-FRI) 8:00 – 17:30 GMT
Slovenia
Slovenia
STANDARD SUPPORT
(+44) 203-549-3382
(MON-FRI) 8:00 – 17:30 GMT
Sweden
Sweden
STANDARD SUPPORT
(+44) 203-549-3382
(MON-FRI) 8:00 – 17:30 GMT
Switzerland
Switzerland
STANDARD SUPPORT
(+49) 81-188-990-997
(MON-FRI) 8:00 – 17:30 GMT
South Africa
South Africa
STANDARD SUPPORT
(+44) 203-549-3382
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Bahrain
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(+44) 203-549-3382
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Israel
Israel
STANDARD SUPPORT
(+44) 203-549-3382
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Saudi Arabia
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(+44) 203-549-3382
(MON-FRI) 8:00 – 17:30 GMT
Turkey
Turkey
STANDARD SUPPORT
(+44) 203-549-3382
(MON-FRI) 8:00 – 17:30 GMT
United Arab Emirates
United Arab Emirates
STANDARD SUPPORT
(+44) 203-549-3382
(MON-FRI) 8:00 – 17:30 GMT
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