Auto-Renew (also known as AutoRenew or automatic renewal) is a service offered to Trend Micro customers who purchase online. For your convenience, it is designed to automatically renew your subscription right before it is
due to expire, which means you will not have to manually perform the renewal process and risk a loss in protection at any time. Auto-renew customers also get priority version upgrades to the latest products. If you are
not satisfied with this program, you can cancel anytime.
A renewal is one way to add one or two years to your Trend Micro program's license or subscription. This can be bought using your credit card, PayPal account or Wire Transfer. After you buy an renewal, your subscription will
be automatically extended to the number of years purchased. Purchasing a renewal also qualifies you for a free upgrade to the latest version of your Trend Micro program.
Yes, you can use the serial number of Maximum Security (serial number starts with 'X') for your Mobile Security for Android and Mobile Security for iOS app. However, you are only entitled for a 30-day free trial of Mobile
Security when you use Internet Security (serial number starts with 'P') and Antivirus+ Security (serial number starts with 'A').
Changing credit card details is unavailable on the Trend Micro Account portal. You need to manually renew your subscription in advance if you want to register a new credit card.
Call through our available hotlines to help your with your concerns. Before contacting our support, make sure to prepare your Serial Number.
Select your country:
United States and Canada
United States and Canada
STANDARD SUPPORT
Monday to Friday 5:00 AM - 5:00 PM US Pacific
1 (800) 864-6027
PREMIUM SUPPORT
24 X 7
1-877-275-8611
HOME NETWORK SECURITY SUPPORT
24 X 7
1-888-896-6923
Australia
Australia
STANDARD SUPPORT
Monday to Friday 7:00 am - 7:00 pm (Sydney Time)
1300 305 289
PREMIUM SUPPORT
24 X 7
1-800-653-607
HOME NETWORK SECURITY SUPPORT
24 X 7
1-800-653-607 Option 2
Philippines
Philippines
STANDARD SUPPORT
Mon to Fri 8AM - 5PM (Manila Time)
02-8-995-6240
New Zealand
New Zealand
STANDARD SUPPORT
Monday to Friday 7:00 am - 7:00 pm (Sydney Time)
0800 004 633
PREMIUM SUPPORT
24 X 7
0800 004 630
HOME NETWORK SECURITY SUPPORT
24 X 7
0-800-004-630 Option 2
Indonesia
Indonesia
STANDARD SUPPORT
Monday to Friday 9:00am - 6:00pm Indonesia Time
+62 811 1211 6868
Malaysia
Malaysia
STANDARD SUPPORT
Monday to Friday 8:00am - 5:00pm Malaysia Time
1-800-18-2288
PREMIUM SUPPORT
24 X 7
1-800-18-7363
Singapore
Singapore
STANDARD SUPPORT
Monday to Friday 8:00am - 5:00pm Singapore Time
1-800-888-6868
PREMIUM SUPPORT
24 X 7
1-800-888-7363
India
India
STANDARD SUPPORT
Monday to Saturday 9:00AM to 6:00PM India Standard Time
000-800-100-9467
United Kingdom
United Kingdom
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493381
Ireland
Ireland
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493381
Germany
Germany
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+49 89 839329987
France
France
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+33 176686576
Italy
Italy
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+39 0292593400
Spain
Spain
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+34 913697128
Austria
Austria
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+49 81188990997
Belgium
Belgium
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Bulgaria
Bulgaria
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Cyprus
Cyprus
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Czech Republic
Czech Republic
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Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Denmark
Denmark
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Estonia
Estonia
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Finland
Finland
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Greece
Greece
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Hungary
Hungary
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Latvia
Latvia
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Luxembourg
Luxembourg
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Netherlands
Netherlands
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Norway
Norway
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Poland
Poland
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Portugal
Portugal
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Romania
Romania
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Russian Federation
Russian Federation
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Slovenia
Slovenia
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Sweden
Sweden
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Switzerland
Switzerland
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+49 81188990997
South Africa
South Africa
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Bahrain
Bahrain
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Israel
Israel
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Saudi Arabia
Saudi Arabia
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
Turkey
Turkey
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
United Arab Emirates
United Arab Emirates
STANDARD SUPPORT
Monday to Friday 8:00 – 17:30 GMT
+44 2035493382
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