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After logging in to your Trend Micro Account, you cannot find the Manage Subscription button so you can change your credit card information or cancel your auto-renew subscription.

Why You Can't See the Manage Subscription Button

It can either mean:

  • Your subscription is not set to auto-renew. You will see a Renew Now button instead.
  • You purchased your subscription through Best Buy or an Internet Service Provider (ISP). These types of subscriptions are managed by Best Buy or your ISP. For assistance with your subscription:

What to Do If Your Subscription Should Be on Auto-Renew

If you believe your subscription should be on auto-renew but you still can't see the Manage Subscription button, and you want to change your credit card information for auto-renewal or cancel your auto-renew subscription, contact Trend Micro Support for assistance.

More About Your Subscription

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