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Knowing your subscription status helps ensure you maintain continuous protection against online threats. Auto-renewal prevents service interruptions.

Check Your Trend Micro Account

Follow these steps to verify your subscription status directly in your Trend Micro Account.

Your Trend Micro account contains essential details about your subscription, including renewal dates. Regularly checking this helps you stay informed.

  1. Go to the Trend Micro Account portal. and sign in.
  2. Under the License tab, find your current subscription.
  3. If auto-renew is enabled, you will see a Cancel Subscription button next to your subscription.

You’ll receive an email reminder before your subscription expires, which helps you plan ahead.

Check the App Store Where You Purchased Your Subscription

Your subscription may have been purchased through different app stores. Here’s how to check your auto-renewal status on each platform.

Each platform has its own method for managing subscriptions, so it's important to check the correct one.

Microsoft Store

If you purchased your Trend Micro subscription through the Microsoft Store, follow these steps to check your auto-renewal status.

  1. Go to the Microsoft Account Services page.
  2. Sign in with your Microsoft account.
  3. Find your Trend Micro subscription.
  4. Check if it says Recurring billing is on.

Recurring billing ensures your protection remains active without interruptions.

Google Play Store

For subscriptions purchased via the Google Play Store, use these steps to verify your auto-renewal status.

  1. Open the Google Play Store app.
  2. Tap your profile icon at the top-right corner.
  3. Go to Payments & Subscriptions and select Subscriptions.
  4. Select your Trend Micro subscription.
  5. Check the Auto-Renewal status.

Keeping auto-renewal active helps maintain your device's security.

App Store (Mac)

If you bought your subscription through the Mac App Store, follow these steps to check your auto-renewal settings.

  1. Open the App Store on your Mac.
  2. Click your profile icon at the bottom left.
  3. Select View Information at the top of the window.
  4. Scroll down to the Manage section and click Subscriptions.
  5. Find your Trend Micro subscription and check if Auto-Renewal is enabled.

Auto-renewal ensures your protection is always up to date.

App Store (iPhone/iPad)

To check your subscription status on an iPhone or iPad, follow these steps.

  1. Open the Settings app.
  2. Tap your name at the top to open your Apple ID.
  3. Select Subscriptions.
  4. Find your Trend Micro subscription in the list.
  5. Check if Auto-Renewal is turned on.

Keeping auto-renewal active on your mobile device helps maintain ongoing security.

Check with Best Buy

If you purchased your subscription from Best Buy, you may need to contact them directly for assistance.

Best Buy can provide specific information about your subscription and help you with renewal questions. Keep their contact info handy for support.

Reach out to them at either of these numbers: 1-888-237-8289 or 1-800-433-5778. They can help you check or manage your subscription.

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