How to change credit card information for Trend Micro purchases

OPTION 1: Renew in advance to update new billing info

1. Go to https://account.trendmicro.com/ and sign in using your email address and password.
2. Click on the Licenses tab.
3. Click the Renew Now button next to your current subscription.
   If you see a Cancel Subscription button, click it to cancel the Automatic Renewal transactions currently set up in your subscription.
4. Follow the prompts to update your payment information and complete your purchase.
   Your new credit card information will be used for your next renewal.

OPTION 2: Update payment information via sent email notice

1. Look for an email notice Trend Micro sent to you about changing your payment information.
2. Find the sentence that says "To change your payment information... ".
3. Click the underlined here link on step 1.

   Here is a sample:

   

4. Follow the instructions and prompts that appear on your screen to update your payment information.

OPTION 3: Update payment information via findmyorder.com

NOTE: You may not see this option in findmyorder.com if you did not receive any email notice to update your payment information.

1. Go to https://www.findmyorder.com/.
2. Enter the Email Address and the Last 4 digits of your credit card from your most recent order, then click FIND ORDER.

   

3. Click the MANAGE SUBSCRIPTION button you see at the right side of your subscription.

   

4. Change the information you want to edit, then click the SUBMIT button.

   

OPTION 1: Renew in advance to update new billing info

1. Go to https://account.trendmicro.com/ and sign in using your email address and password.
2. Click on the Licenses tab.
3. Click the Renew Now button next to your current subscription.
   If you see a Cancel Subscription button, click it to cancel the Automatic Renewal transactions currently set up in your subscription.
4. Follow the prompts to update your payment information and complete your purchase.
   Your new credit card information will be used for your next renewal.

OPTION 2: Set up Auto Renew to add new billing info

1. Go to https://account.trendmicro.com/ and sign in using your email address and password.
2. Click on the Licenses tab.
3. Click the Setup Automatic Renewal button next to your current subscription.
   If you see a Cancel Subscription button, click it to cancel the Automatic Renewal transactions currently set up in your subscription.
4. Follow the prompts to update your payment information and complete your purchase.
   Your new credit card information will be used for your next renewal.

OPTION 3: Update payment information via sent email notice

1. Look for an email notice Trend Micro sent to you about changing your payment information.
2. Find the sentence that says "To change your payment information... ".
3. Click the underlined here link on step 1.

   Here is a sample:

   

4. Follow the instructions and prompts that appear on your screen to update your payment information.

OPTION 4: Update payment information via findmyorder.com

NOTE: You may not see this option in findmyorder.com if you did not receive any email notice to update your payment information.

1. Go to https://www.findmyorder.com/.
2. Enter the Email Address and the Last 4 digits of your credit card from your most recent order, then click FIND ORDER.

   

3. Click the MANAGE SUBSCRIPTION button you see at the right side of your subscription.

   

4. Change the information you want to edit, then click the SUBMIT button.