You're trying to update your credit card or cancel your subscription, but when you click the Manage Subscription button in your Trend Micro Account, nothing happens.
Why is this happening?
In some cases, the Manage Subscription button may not show any options if auto-renewal is already turned off or if your current payment details are not yet fully available in our system. When this happens, the Manage Subscription button might not offer further options to change your credit card or cancel your subscription.
What should you do?
If you're trying to cancel Auto-Renewal
Good news! If the Manage Subscription button doesn’t show any options, that usually means your auto-renewal is already turned off. Rest assured — you won’t be charged again unless you decide to renew your subscription manually.
If you're trying to update your credit card
Right now, the best way to update your credit card is to manually renew your subscription. By doing this, your new card details will be saved for future use—no extra steps needed.
Why renew manually now?
We’re currently offering limited-time discounts for customers who choose to renew manually. It’s a great opportunity to stay protected and save money at the same time.
