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All Trend Micro Security products have an unconditional 30-day money back satisfaction guarantee. You may return these products to Trend Micro for any reason within this timeframe and receive a full refund of the purchase price less shipping and handling fees. Allow us six weeks for refund requests to be processed.

Submit a Refund Request Purchased Online

Refund via email request
Refund via findmyorder.com

Submit a Refund Request Purchased from Retail Stores

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For Trend Micro products purchased in USA/Canada
For Trend Micro products purchased in Australia/New Zealand/Singapore
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