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All Trend Micro Security products come with a 30-day money-back guarantee. If you’re not happy with your purchase within 30 days, you can get a full refund, minus any shipping costs.

  1. Go to the Trend Micro Refund Request Page: https://helpcenter.trendmicro.com/en-us/srf/.
  2. Select Refund a Recent Purchase under "I need help with".
  3. Select Online under Sales Channel.
  4. Pick the product you wish to return and explain why.
  5. Fill in your contact details.
  6. Click Agree and Continue.

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