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All Trend Micro Security products come with a 30-day money back guarantee. If you're not satisfied within 30 days of purchase, you can get a full refund, minus any shipping costs.

How Can I Request a Refund by Email?

For a quick refund via email, just follow these simple steps:

  1. Go to the Trend Micro Refund Request Page.
  2. Select Refund a Recent Purchase under "I need help with".
  3. Select Online under Sales Channel.
  4. Pick the product you wish to return and explain why.
  5. Fill in your contact details.
  6. Click Agree and Continue.

Expect your refund for online purchases within 5-7 business days.

How Do I Check My Refund Status?

Tracking your refund is easy:

  1. Visit the Trend Micro Refund Status Website.
  2. Enter your email and the Ticket ID from your confirmation email.
  3. Click View Status.

Request a Refund from Best Buy

If your subscription was purchased from Best Buy, you can request a refund by contacting Best Buy at one of the following numbers:

  • 1-888-237-8289
  • 1-800-433-5778

See also

Keywords: Trend Micro refund, Trend Micro return policy, how to get a refund, Trend Micro purchase, Trend Micro online return
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