All Trend Micro Security products have an unconditional 30-day money back satisfaction guarantee. This means that within 30 days of your purchase, you may return these products to Trend Micro and receive a full refund of the purchase price less shipping and handling fees. Allow us six weeks for refund requests to be processed.

Online Purchases

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Request a Refund Via Email
Request a Refund Via findmyorder

Retail Purchases

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For products purchased in USA or Canada
For products purchased in Australia/New Zealand/Singapore

See also

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