Get immediate help and support for Trend Micro Mobile Security for Android. Learn how to install, activate and troubleshoot issues. Find popular topics and articles that suits your needs.
DPG Mobile Security for Android
After an Android OS upgrade, Mobile Security locks the device and requires you to input your account password or the unlock key. Trend Micro is already aware of the issue and currently investigating it.
If you are experiencing this issue, unlock your device manually by following the instructions from this article: How to unlock my mobile device.
Give us a call through our available hotlines to help with your concerns.
Start a chat session with one of our Technical Support Engineers.
Submit a support case and hear from us with 24 - 48 hours.
Get in touch with our Social Media ambassador on Facebook Messenger.
Get answers by posting your questions in our Trend Micro Community.
Call through our available hotlines to help your with your concerns. Before contacting our support, make sure to prepare your Serial Number.