1. Open your Trend Micro Security main console and then click the Already have serial number.

   

2. Enter your serial number and then click Next.

   

3. Proceed in activating your Trend Micro Security software.

1. During the installation, wait for the program to ask for your Trend Micro account email address.
2. Type your email address, then click Next.

   

   Type your Trend Micro account password when asked, to proceed with the activation.

1. Open your Antivirus for Mac main console.

2. Click on the expiry date  on the main console.

   

3. Click Change your serial number.

   

4. Enter your new serial number, then click Done.

   

   If the serial number you provided has been registered before, you will see the Protection Activated window. It contains the details of your subscription and its expiration. Click Finish to close the window.

Activate from your Mobile Security app

1. Tap Mobile Security on your mobile device.
2. Tap Buy/Activate.
3. Tap Use an Activation Code, then type your serial number.

Activate using the Lost Device Protection Portal

1. Access the Lost Device Protection Portal.
2. Tap Find Now.
3. Sign in with your Trend Micro account.
4. Tap the mobile phone icon to display the list of devices under your account.
5. From the list, tap on Device Detail.
6. Tap Enter Activation Code.
7. Enter your new license, then tap OK.

Extend subscription from your Mobile Security app

1. Tap Mobile Security on your mobile device.
2. Tap Buy/Activate.
3. Do either of the following:
   • Tap Buy Now if you have not purchased the application.
   • Tap Use an Activation Code, then type the serial number which consists of 4 letters and 16 numbers if you already bought the program.

Extend subscription using the Lost Device Protection Portal

1. Access the Lost Device Protection Portal.
2. Tap Find Now.
3. Sign in with your Trend Micro account.
4. Tap the mobile phone icon to display the list of devices under your account.
5. From the list, tap on Device Detail.
6. Tap Enter Activation Code.
7. Enter your new license, then tap OK.

Activate using the Activation Portal

1. Access the Activation Portal.
2. Type your activation code, then click Next.
3. Sign in to your Trend Micro Account.
4. Fill out the required information, then click Next.
5. Complete the activation by the doing the following:
   1. Sign out of your account, do not proceed with the download.
   2. Open the app, go to app Settings, then sign in with your Trend Micro account.

Activate using the Lost Device Protection Portal

1. Access the Lost Device Protection Portal.
2. Tap Find Now.
3. Sign in with your Trend Micro account.
4. Tap the mobile phone icon to display the list of devices under your account.
5. From the list, tap on Device Detail.
6. Tap Enter Activation Code.
7. Enter your new license, then tap OK.

Extend subscription using the Lost Device Protection Portal

1. Access the Lost Device Protection Portal.
2. Tap Find Now.
3. Sign in with your Trend Micro account.
4. Tap the mobile phone icon to display the list of devices under your account.
5. From the list, tap on Device Detail.
6. Tap Enter Activation Code.
7. Enter your new license, then tap OK.

Know how to set up your Home Network Security Station, install Home Network Security app, and establish connection between the app and the Station.

Set up your Home Network Security Station

1. Connect the power adapter to the power port of your Station, then plug it to a power outlet.

   

2. Plug one end of the Ethernet cable to the LAN port of your Station, then plug the other end to one of the LAN ports of your router.

   

   

   Your Station will now be connected to your router.

Install your Home Network Security App

Install Home Network Security on Android devices

1. On your android device, click the button below:

   
   Or scan this QR Code:
   

2. Tap Install.
3. Tap Accept to agree with the app permissions.
4. Wait for the installation to finish.

Install Home Network Security on iOS devices

1. On your iOS device, click the button below:
   
   Or scan this QR Code:
   
2. Open Trend Micro Home Network Security, then tap Get.
3. Tap Install.
4. Wait for the installation to finish.

Pair your Home Network Security App with the Station

1. Connect your phone to the same Wi-Fi network as your Station.
2. Open your Home Network Security App.
3. Read the License Agreement, then tap Agree and Continue.

4. Type your pairing code, then tap Next.

   

   Connection successful window will appear.

    

   If the app is unable to connect to the Station within one minute, use the QR code reader that will appear on your screen. Scan the Station Code found at the bottom part of the Station.

5. Wait for the Sign In window to appear, then sign into your Trend Micro account.

    

Activate using the Activation Portal

1. Access the Activation Portal.
2. Type your activation code, then click Next.
3. Sign in to your Trend Micro Account.
4. Fill out the required information, then click Next.
5. Complete the activation by the doing the following:
   1. Sign out of your account, do not proceed with the download.
   2. Open the app, go to app Settings, then sign in with your Trend Micro account.

1. Tap Trend Micro Wi-Fi Protection on your mobile device.
2. Tap the icon, then tap Settings.
3. Tap Buy/Activate.
4. Tap Buy and proceed with purchasing a renewal or a new subscription of your Wi-Fi Protection

Activate using the Activation Portal

1. Access the Activation Portal.
2. Type your activation code, then click Next.
3. Create your Trend Micro Account.
4. Fill out the required information, then click Next.
5. Complete the activation by the doing the following.
6. Open Trend Micro Security for Microsoft Edge.
7. Click Sign in, then enter your Trend Micro Account.