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If you have received a new activation code for your Trend Micro product, follow these steps to update your subscription on various devices. But before you use it on your devices, first activate through the official activation portal:

Activate Your New Trend Micro Code

  1. Visit Activation Portal: Open a web browser and go to the Activation Portal. Click the Get Started button.
  2. Activation Portal Page

  3. Sign In: Enter your email address or phone number, then click Next.
  4. Enter Password: Type your password, then click Next.
  5. Enter Code: Type your new activation code, agree to the Trend Micro License Agreement, and click Next. You will be redirected to your Trend Micro Account Management Portal once successful activation.

    Now you can use this activation code on your devices:

    Enter your Activation Code Page

    On Windows PC

    1. Open Trend Micro: Launch the Trend Micro application on your computer.
    2. Access Subscription Information: Click on the expiration date at the lower right corner of the Trend Micro interface.
    3. Click on Expiry Date

    4. Change Activation Code: Click on Change your serial number.
    5. Subscription Information

    6. Enter Code: Type your new activation code and click Done.
    7. Enter the Serial Number

    On Mac

    1. Open Trend Micro Antivirus: Launch the Trend Micro Antivirus application on your Mac.
    2. Access Subscription Information: Click on the expiry date at the lower right corner of the interface.
    3. Click expiry date

    4. Change Activation Code: Click on Change your serial number.
    5. Click Change your serial number

    6. Enter Code: Type your new activation code and click Done.
    7. Enter serial number page

    On Android Phone/Tablet

    1. Launch Mobile Security App: Open the Mobile Security app on your Android device.
    2. Access Activation Options: Tap on Buy/Activate or Renew/Activate.
    3. Use Activation Code: Tap on Use an Activation Code, then type your new code.

    Steps for Mobile Security to Change Serial Number

    On iPhone/iPad

    1. Launch Mobile Security App: Open the Mobile Security app.
    2. Scroll down, then tap Settings.
    3. Under ACCOUNT & REGISTRATION, tap Sign Out.

      Tap on Sign out

    4. Enter your password, then tap Sign Out.

      Sign out page

    5. Go back to Settings.
    6. Under ACCOUNT & REGISTRATION, tap Set Up Account.
    7. Tap Sign in with a different account.

      Sign in with a different account

    8. Enter the new email address and password of the account you used with your new activation key, then tap Sign in.

      Sign in page

    For Trend Micro ScamCheck

    1. Sign In on ScamCheck App: Open the ScamCheck app, go to Settings, and sign in with your Trend Micro account.

    For Trend Micro VPN

    1. Sign In on VPN App: Open the VPN app, go to Settings, and sign in with your Trend Micro account.

    For Trend Micro ID Protection

    1. Sign In on ID Protection App: Open the ID Protection app, go to Settings, and sign in with your Trend Micro account.

    For Trend Micro Security Browser Extensions

    1. Sign In on Browser Extension: Open the Trend Micro Security extension on your browser and sign in.

    For Trend Micro Security on Chromebook

    1. Open Trend Micro Security: Click the Trend Micro Security icon at the top right corner of the Google Chrome browser.
    2. Access Activation Options: Click Buy / Activate Now in the lower-right corner of the app.
    3. Use Existing License: Under Activate, click Sign In to Use Existing License.
    4. Enter Serial Number: Provide your new serial number, then click Next.
    5. Follow On-Screen Instructions: Complete the activation by following the directions shown on the screen.

More About Trend Micro Activation

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