Keep your devices protected without the hassle. Here's how to easily set up Auto Renew for your Trend Micro subscription.
How do I Purchase with Auto Renew?
All Trend Micro subscriptions purchased through our online store is automatically enrolled in Auto Renew. Purchase a subscription here.
How can I Reactivate my Auto-renew after Cancelling it?
If you want your Trend Micro subscription to renew automatically, follow the steps below:
- Go to the Trend Micro Subscription Management Account.
- Sign in using the email address and password linked with your subscription.
- Don’t have an account yet? Click the Create an account link you see at the bottom.
- Under Subscriptions section, click Reactivate Subscription next to the product you want to renew automatically.
How can I tell if My Auto-Renewal is On?
If you see Cancel Subscription next to your serial number, Auto-Renew is ON. If you see Set Up Auto-Renew (for Asia Pacific countries), Auto-Renew is OFF. If you see Renew Now, click it to renew your subscription and enroll in Auto-Renew.
Why Charged for a Higher Price?
The price difference is due to online prices depending on current promotions, while your account is on an automatic renewal plan. Automatic renewals get a 10-15% discount, but online renewal prices can change based on available promotions.
What is a Pre-Authorization Charge?
When setting up Auto Renew, a $0.99 pre-authorization charge verifies your card. It's refunded within 24 hours. This check ensures your card will work for the actual renewal.
