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The Web Guard feature of your Mobile Security for Android keeps turning off because your device uses Power Saving Mode to save battery, which stops the running apps.

Here's how to fix it:

  1. Update your Mobile Security app
  2. Run a scan, then check if Run in the Background option is available under the Insights tab.
  3. Tap Set Up, then tap Allow. This setting will allow the Mobile Security to protect you even when the app is closed.

Still having issues?

Remove it from your power saving settings or add it in Autostart/Autolaunch apps.

Steps may vary depending on the device model. If your device is not listed below, search for Battery or Power Saver from your phone Settings.

For Huawei Mate 10
For Sony XZP
For Samsung Galaxy Note 5
For Xiaomi devices
For ZTE Axon 7
For OPPO devices
For Huawei devices

Need more help?

Get more help through our Technical Support.

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