To keep you safe from security threats, Trend Micro Mobile Security for Android needs Accessibility permission. This permission allows Trend Micro Mobile Security to collect website and app data to scan for malware.
- Go back to your Mobile Security app, then continue by tapping Next.
Note: Do not tap "Show me how". - On the Accessibility page, tap Installed apps or Downloaded apps.
- Tap Trend Micro Mobile Security.
- Switch the toggle to turn on permission for Trend Micro Mobile Security.
Keeps on getting Allow Accessibility Permission?
The Accessibility permission keeps asking to be enabled because the device is in Power Saving Mode, which prevents the app from running in the background. It's important for Trend Micro Mobile Security to run in the background for ongoing protection.
- Open Trend Micro Mobile Security.
- Tap Scan button.
- Tap Things to fix then check if Run in the Background option is available under the Insights tab.
- Tap Set Up, then tap Allow. This setting will allow Mobile Security to protect you even when the app is closed.
