Things to Fix After Running a Scan on Android

Learn how to allow permissions and adjust settings on your Android device to fix issues found by your Trend Micro Mobile Security app.

For Your Security

Protect your device from online threats and unsafe Wi-Fi networks.

Security Scan

1. Under Security Scan, tap View Details.
2. Tap the app that is recommended for removal.
3. Tap Remove to uninstall the app or tap Trust to add it to the Trusted List.

Enable Web Guard

1. Under Web Guard, tap Set Up.
2. To change the settings, tap the notification.
3. Tap Allow Now.
4. Select Mobile Security to enable Draw over other apps.
5. Tap Installed Services or Downloaded apps, then allow permission for Trend Micro Mobile Security.

Enable Fraud Buster

1. Under Fraud Buster, tap Set Up.
2. To change the settings, tap the notification.
3. Tap Allow Now.
4. Under SMS/MMS messages notification, tap Accept.
5. Toggle the switch for app notifications.

Enable Wi-Fi Checker

1. Under Wi-Fi Checker, tap Set Up.
2. To change the settings, tap the notification.
3. Tap Allow Now to grant permission, then tap Allow all the time.

Set Up Pay Guard

1. Under Pay Guard, tap Set Up.
2. To change the settings, tap the notification.
3. Tap Allow Now. Toggle the switch beside Mobile Security.

Screen Unlock

1. Under Screen Unlock, tap Set Up.
2. Choose how you want to lock your device: Pattern, PIN, or Password.

Enable Parental Controls

1. Under Parental Controls, tap Set Up.
2. Enter your Trend Micro account password.
3. To change the settings, tap the notification.
4. Tap Allow Now.
5. From the list of apps, tap Mobile Security to allow permissions.
6. Tap App Lock, then drag the slider to turn it ON.

To keep the Parental Controls disabled, tap Ignore.

For more on Parental Controls, visit this article:
How to set up Parental Controls.

Stop USB Debugging

1. Under Stop USB Debugging, tap Open Settings.
2. From the list, look for USB Debugging, then turn it OFF.

To keep USB Debugging enabled, tap Ignore.

Other Insights

Stay informed about the behavior of your device.

Notification Permission

1. Tap Set Up under Notification Permission.
2. Slide the switch to the right to turn on Notifications.

Security Scan Notifications

1. Under Security Scan Notifications, tap Set Up.
2. From the list, look for Mobile Security.
3. Drag the slider to turn ON Security Scan notifications.

Display Over Other Apps

1. Under Display Over Other Apps, tap Set Up.
2. Drag the slider to turn it ON.

Run in the Background

1. Under Run in the Background, tap Set Up.
2. Tap Allow to let Mobile Security protect you even when the app is closed.

After following these steps, run another scan to check if the issues have been fixed.

Explore Mobile Security Features

Make the most of your paid version by exploring these features:

• Security Scan
• Web Guard
• Fraud Buster
• Wi-Fi Checker
• Pay Guard Mobile
• App Stop
• App Manager
• Parental Controls