You see this error message while installing the Trend Micro Security program on your Windows computer:
"Installation Incomplete - A problem prevented the installer from completely setting up Trend Micro Security. No changes have been made to your computer."
Error codes you might get:
- #1603, 3002, 0x00000000
- #1603, 3003, 0x00000000
- #1603, 3003, 0xe0120004
- #1603, 3003, 0xeoff000b
- #1603, 3003, 0xe0ff000h
- #1604, 0, 0x00000000
- #1625, 0000, 0x00000000
Why did this happen?
There are old Trend Micro components on your computer that prevents the installer to continue.
What should I do next?
- Download and install the Trend Micro Remnant File Remover Tool to delete old Trend Micro files.
- After restarting, run the installer again.