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You see this error message while installing the Trend Micro Security program on your Windows computer:

Installation Incomplete - A problem prevented the installer from completely setting up Trend Micro Security. No changes have been made to your computer.

Error codes you might get:

  • #1603, 3002, 0x00000000
  • #1603, 3003, 0x00000000
  • #1603, 3003, 0xe0120004
  • #1603, 3003, 0xeoff000b
  • #1603, 3003, 0xe0ff000h
  • #1604, 0, 0x00000000
  • #1625, 0000, 0x00000000

Why did this happen?

There are old Trend Micro components on your computer that prevents the installer to continue.

What should I do next?

  1. Download and install the Trend Micro Remnant File Remover Tool to delete old Trend Micro files.
  2. After restarting, run the installer again.

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Struggling to install Trend Micro? Let us do the heavy lifting! Our Premium Installation Service is designed to ensure a smooth, trouble-free installation:

  • One-Time Purchase: Buy it once and use it whenever you need. Once purchased, our service is ready when you are β€” perfect for hassle-free, expert setup.
  • Remote Assistance: Our certified technicians will manage your installation from start to finish, remotely. Sit back and relax; we ensure a seamless setup without stepping out of your door.
  • Available 24/7: Contact us any time, day or night, to schedule your installation.
  • Discounted Price: For a limited time, enjoy a special rate of just $39.95, down from $54.95. Save $15 instantly!
  • EXCLUSIVE OFFER!: Unlock an extra 20% OFF with our special coupon code. This offer is available for a limited number of redemptions only.
    SHOW COUPON CODE >

    TMSRVC20

Buy Now and Save $23!

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