Trend Micro Remnant File Remover Tool removes any leftover Trend Micro files from your computer so you can install the latest version without experiencing any issues.
- Log onto your computer using an account with administrator privileges.
- Download the Remnant File Remover Tool here.
- Double-click Ti_1770_win_en_Tool_UninstallTool_hfb0001.exe to run it.
- Click I accept the terms of the license agreement, then click Next.
- Click Install.
- Click OK.
- Restart your computer.