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Need a copy of the invoice for your recent Trend Micro purchase? No problem at all! Here’s a quick and easy way to get it.

For Online Purchases

If you need a copy of your invoice for an online store purchase, you can submit a case with Trend Micro Support, and we’ll help you get it. To submit a case:

  1. Go to the Submit a Support Case Page: https://helpcenter.trendmicro.com/en-us/srf/.
  2. Select Something else under "I need help with".
  3. Select the Product Name and the Operating System you are using.
  4. Enter a subject for your request and explain that you are looking for an invoice in the “What’s going on?” section. Be sure to include your invoice number to help us process your request more quickly.
  5. A Trend Micro representative will take care of your request and get back to you as soon as possible.

For Retail Purchases

If you bought your Trend Micro subscription from a retail store, please return to the store and ask for a copy of your purchase receipt.

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