You may encounter this message while trying to cancel the Auto Renewal on your Trend Micro Account:
"Oops, Something Went Wrong"
Why Did This Happen?
This message may appear due to an ongoing update to our e-commerce system. We are currently enhancing our e-commerce operations to provide a more reliable, secure, and efficient experience for all our customers. During this update, some functions, like cancelling auto renewal, might not work as expected, leading to the error message.
We are aware of this issue and are actively working on a fix to prevent it from happening again in the future.
What Should I Do Next?
To confirm whether your auto renewal has been successfully turned off, contact our Chat Support Team for verification.