You see this error message on your Mac:
"Free Security Update for Your New Version of macOS"
The current Trend Micro Antivirus version installed on your Mac is not the latest version.
How do I fix this?
- Click the Download Now button from the pop up to get the FREE update.
- Open the installer, and then click Install Trend Micro Antivirus.
- Follow the instructions to complete the installation.
Here are some answers you might be looking for:
It says "Incompatible Sofware Found".
Remove the conflicting software. Having more than one antivirus program running at the same time can slow down your Mac and be more prone to threats.
Helper Tool is required.
Install the Helper Tool so Trend Micro can protect you properly.
It says "System Extensions Blocked".
Allow Trend Micro Network Extension to provide complete protection for your Mac.
Full Disk Access is required to protect my files.
Enable Full Disk Access so Trend Micro can scan protected files.
Still having issues?
Get more help through our Technical Support.