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You may get this message while installing Trend Micro Antivirus for Mac:

Incompatible Software Found. Please try to install Trend Micro Antivirus again after removing following programs from this computer.

Why did this happen?

There is another security software installed in your Mac. Having two or more of them running at the same time can slow down system performance and can cause unexpected system errors.

How do I fix this?

Remove the detected program:

  1. Open Spotlight, type Application, then press RETURN.
  2. Look for the programs mentioned, then drag and drop them into the Trash.
  3. Type your administrator password on the field provided, then click OK.
  4. Try to install the program again.

See also:

Still having issues?

Get more help through our Technical Support.