Full Disk Access Error for Trend Micro on Mac: How To Fix

Encountering a "Full Disk Access required to protect your files" error after installing Trend Micro Antivirus on your Mac? Here’s how to fix it.

What is Full Disk Access?

Full Disk Access is a macOS security feature, introduced in Mojave, that allows applications like Trend Micro to access protected files for thorough scanning. Without enabling it, Trend Micro Antivirus functions will not work properly.

How can I grant Full Disk Access to Trend Micro Antivirus?

To allow Full Disk Access for Trend Micro Antivirus:

1. A Set Up Required Permissions window will appear. Click Continue.



2. Click Open Login Items & Extensions.



3. Click the (i) button on the right of Endpoint Security Extensions.



1. Turn on iCoreService Trend Micro Antivirus Extension.



2. Enter your Mac username and password, then click Unlock to allow changes.
3. Click Done.
4. Click the (i) button on the right of Network Extensions.



1. Turn on Trend Micro Antivirus Extension.



2. Enter your Mac username and password, then click Unlock to allow changes.
3. When prompted, click Allow for "iCoreService" Would Like to Filter Network Content.
4. Click Done.
5. Click Verify.



6. Click Open Full Disk Access.



7. Enable the following items:
• Trend Micro Antivirus
• Trend Micro Antivirus Extension
• iCoreServiceLauncher

I can’t find the Trend Micro Antivirus with the white icon

1. Click the Don’t see these items? link.

   

2. Click the Open File Location 2 button.

   

3. Drag the highlighted com.trendmicro.icore.es.systemextension entry to the Full Disk Access window.

   

4. Click the Verify button to finish.

   

I'm not tech savvy!

Get FREE assistance from Trend Micro experts to help you enable this feature. Contact Trend Micro Support.