The latest Mobile Security version can only be used on a Apple devices with 64-bit processors.
Why does Mobile Security not support 32-bit iOS devices?
The latest Mobile Security version (9.x) requires a 64-bit processors running on iOS/iPadOS 11 or higher.
To see how the App Store deals with device compatibility, refer to the table below:
| 32-bit device running iOS 10 or lower | App store will correctly download the most recent compatible Mobile Security version. |
|---|---|
| 32-bit device running iOS 11 or higher | App store won't allow downloading the latest Mobile Security version due to incompatibility. |
| 64-bit device running iOS 11 or higher | App store will download the latest version of Mobile Security for iOS, and is compatible. |
What will happen to my subscription?
You can use your subscription on older versions of Mobile Security. We advise that you keep the old version installed on your device.
How can I protect my device?
If your device is listed in the section below, it is best that you do not update the app.
- iPod Touch 5th Generation
- iPhone 4
- iPhone 4S
- iPhone 5
- iPhone 5C
- iPad 2
- iPad 3
- iPad 4
- iPad Mini 1st Generation
