Help Center

Getting Started with Trend Micro Security - IDShield

Get immediate help and support for Trend Micro Security - IDShield. Learn how to download, install, and activate apps on your devices.


Activate your subscription

Activate your Trend Micro Security - IDShield subscription before downloading the Trend Micro apps.

Go to the Product Activation Portal.

Provide your activation code or the serial key from LegalShield.

Accept the Trend Micro License Agreement

Make sure to understand the license agreement. Select the checkbox, then click Next to proceed.

Sign in to Trend Micro Account

Create, or sign in with your existing Trend Micro account, then follow the remaining few steps.

Download the Trend Micro apps

Once you have activated, you will be led to Trend Micro Account to download the Trend Micro products. Follow the guides below.


Download your Trend Micro apps

Follow the instructions below on how to download and install the apps properly on your devices.

Maximum Security

Maximum Security provides comprehensive protection against malware, viruses, ransomware, and other threats for your PC, Mac, iPhone/iPad, Android and Chromebook.

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Windows
Mac
Chromebook
Android
iPhone or iPad

Find popular topics and other guides, visit Maximum Security support page.

VPN Proxy One Pro

VPN Proxy One Pro provides high speed and secured Virtual Private Network (VPN) to protect your privacy when you connect to public Wi-Fis or any unsecured network.

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Windows
Mac
Android
iPhone or iPad

Find popular topics and other guides, visit VPN Proxy One Pro support page.

Password Manager

Password Manager stores and protects your passwords and login IDs in one secure location. It allows you to sign in to your financial websites without having to remember multiple passwords.

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Windows
Mac
Android
iPhone or iPad

Find popular topics and other guides, visit Password Manager support page.

Contact Trend Micro Support

 

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Talk to a Trend Micro Support Representative

ADVISORY: Please be advised that our phone support is specifically dedicated to Trend Micro Renewals and Purchases.

Due to high demand, you may encounter a wait time before connecting with a Trend Micro Representative.

We appreciate your patience and encourage you to remain on the line. Your call will be addressed in the sequence it was received.

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Poland
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Russian Federation
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Switzerland
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South Africa
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Saudi Arabia
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TΓΌrkiye
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United Arab Emirates
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