This article explains how to make sure your subscription supports all the apps included in the Trend Micro Device Security Pro.
If you have not created a Trend Micro account yet, check this article: How to activate Trend Micro Device Security Pro.
If you have not installed Trend Micro Device Security Pro products, go to MyAccount to install the products.
Select a product:
Expand All
Maximum Security
For Microsoft Windows
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Check the app subscription status
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- Double-click the Trend Micro icon on your desktop or system tray to open the main console of the Trend Micro Maximum Security.
- Look for the expiry date in the lower right corner of the console.
- If you find that you still have the trial version of the app, then proceed with STEP 2: Finish setting up the app.
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Finish setting up the app
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Click Already have a serial number on the Maximum Security main console.
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Provide your serial number, then click Next.
- Follow the directions shown on the screen.
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For Microsoft Windows 10 in S Mode
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Check the app subscription status
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- Click the Trend Micro Security icon at the top right corner of the Microsoft Edge browser.
- Look for the expiry date in the lower right corner of the app.
- If you find that you still have the trial version of the app, then proceed with STEP 2: Finish setting up the app.
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Finish setting up the app
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- Click Buy / Activate Now.
- Under Activate, click Sign In to Use Existing License.
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Provide your serial number, then click Next.
- Follow the directions shown on the screen.
- Click Buy / Activate Now.
For MacOS
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Check the app subscription status
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- Click the Trend Micro icon on the Menu Bar, then choose Open Trend Micro Antivirus....
- When the Subscription Information window appears, look in the lower right corner for the expiry date.
- If you find that you still have the trial version of the app, then proceed with STEP 2: Finish setting up the app.
- Click the Trend Micro icon on the Menu Bar, then choose Open Trend Micro Antivirus....
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Finish setting up the app
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- On the Subscription Information window of Trend Micro Antivirus, click Change your serial number.
- Provide your serial number, then click Done.
- On the Subscription Information window of Trend Micro Antivirus, click Change your serial number.
For Chromebook
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Check the app subscription status
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- Click the Trend Micro Security icon at the top right corner of the Google Chrome browser.
- Look for the expiry date in the lower right corner of the app.
- If you find that you still have the trial version of the app, then proceed with STEP 2: Finish setting up the app.
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Finish setting up the app
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- Click Buy / Activate Now.
- Under Activate, click Sign In to Use Existing License.
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Provide your serial number, then click Next.
- Follow the directions shown on the screen.
- Click Buy / Activate Now.
Mobile Security
For Android
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Check the app subscription status
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- On your Android device, open the Mobile Security app.
- Look for the expiry date in the lower left corner of the console.
- If you find that you still have the trial version of the app, then proceed with STEP 2: Finish setting up the app.
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Finish setting up the app
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- Tap the menu icon, then select Settings.
- On the Settings page, tap Set up an account.
- Sign in with your Trend Micro account.
- Tap the menu icon, then select Settings.
For iOS
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Check the app subscription status
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- On your iOS device, open the Mobile Security app.
- Look for the expiry date in the lower left corner of the console.
- If you find that you still have the trial version of the app, then proceed with STEP 2: Finish setting up the app.
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Finish setting up the app
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- Tap Settings.
- On the Settings page, tap Set Up Account.
- Sign in with your Trend Micro account.
WiFi Protection
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Check the app subscription status
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- On your device, open the Trend Micro WiFi Protection app.
- Go to Settings.
- Look for the expiry date under ACCOUNT & SUBSCRIPTION.
- If you find that you still have the trial version of the app, then proceed with STEP 2: Finish setting up the app.
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Finish setting up the app
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For Microsoft Windows
- On the Settings page, tap Set Up Account.
- Sign in with your Trend Micro account.
- Follow the directions shown on the screen.
For MacOS- On the Settings page, tap Set Up Account.
- Sign in with your Trend Micro account.
- Follow the directions shown on the screen.
For Android- On the Settings page, tap Set up an account.
- Sign in with your Trend Micro account.
For iOS- On the Settings page, tap Set Up Account.
- Sign in with your Trend Micro account.
- On the Settings page, tap Set Up Account.
Password Manager
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Check the app subscription status
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- On your device, open the Password Manager app.
- Tap Settings.
- Look for the expiry date under ACCOUNT & SUBSCRIPTION.
- If you find that you still have the trial version of the app, then proceed with STEP 2: Finish setting up the app.
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Finish setting up the app
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For Microsoft Windows
- Open Trend Micro Password Manager.
- Sign in with your Trend Micro Account, then click Next.
- Follow the directions shown on the screen.
For MacOS- Open your web browser, then click the Password Manager icon.
- Sign in with your Trend Micro Account, then click Next.
- Follow the directions shown on the screen.
For Android- Open the Trend Micro Password Manager app.
- Tap Sign In, then sign in with your Trend Micro Account.
- Type your Vault Password, then tap the Unlock button.
For iOS- Open the Trend Micro Password Manager app.
- Tap Sign In, then sign in with your Trend Micro Account.
- Type your Vault Password, then tap the Unlock button.
ID Security
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Check the app subscription status
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- On your device, open the ID Security app.
- Tap the menu icon, then tap Settings.
- Look for the license type under ACCOUNT & SUBSCRIPTION.
- If you find that you still have the free license of the app, then proceed with STEP 2: Finish setting up the app.
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Finish setting up the app
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- On the Settings page, tap Set up your Trend Micro account.
- Sign in with your Trend Micro account.
- On the Settings page, tap Set up your Trend Micro account.
