Trend Micro sends important notifications regarding your account, subscriptions, and product usage. These legitimate emails may include:
- Account changes (password resets, email updates)
- Trial product activity notifications
- Purchase confirmations and activation instructions
- Alerts for new device protection
How to Verify a Legitimate Trend Micro Email
- Check the sender’s domain — Official Trend Micro messages will always come from an address ending in:
trendmicro.com. Anything else should be considered suspicious. - Beware of look‑alike domains such as:
trendmicro-co.comtrendmicrosupport.comtrendmicro-security.com- Domains with numbers replacing letters (e.g.,
trendm1cro.com,trendmicr0.com)
- Do not rely only on the display name — The "From" name can be faked. Always check the actual domain after the @ symbol.
- Look for other red flags:
- Poor grammar or spelling errors
- Urgent threats demanding immediate action
- Requests for passwords or financial info
- Links leading to sites outside of
trendmicro.com
Security Reminder
If you receive an email that appears to come from Trend Micro but seems unusual, do not click links or download attachments. Report it to Trend Micro Support for verification.
📌 Key Point: Legitimate Trend Micro emails will only come from domains ending in trendmicro.com. Any other domain, even if it looks similar, should be treated as suspicious.