Learn how to unlock your Android device after being locked by Trend Micro Mobile Security.

Why is this happening?

  • SIM Card Lock is enabled, and someone changes or removes the SIM card
  • Uninstall Protection is enabled, and someone tries to uninstall the app but fails to provide the password
  • Someone initiated Remote Lock in Lost Device Protection Portal

How do I fix this?

Unlock your mobile device using your Trend Micro Account password. Just type your password on the Locked screen, then tap Unlock.

type your pasword

Other ways to unlock

Using an unlock key from Trend Micro email
Using an unlock key from Lost Device Portal

Related Info

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