Worried about viruses? Follow these steps to ensure your device is secure.
What should I do if I think my device has a virus?
- Update Trend Micro: Make sure your Trend Micro Security is up-to-date.
- Run a Full System Scan: Open Trend Micro, select 'Scan' > 'Full Scan'. Be patient; this might take some time.
- Review the Scan Results: Check the scan results for any unresolved threats and take necessary actions.
What are the signs that my device might still be compromised?
Keep an eye out for these symptoms even after a full scan:
- Unexpected frequent reboots
- Unusually slow performance
- Slow internet connections
If these symptoms persist, contact our Technical Support for further assistance.