How to Fix Trend Micro VPN Auto-Reconnect Issues

If Trend Micro VPN reconnects immediately after you manually disconnect it, this may be caused by your Wi-Fi settings or the VPN’s security features.

This article will help you fix the issue.

Why Did This Happen

Your Trend Micro VPN may reconnect because:

• Your Wi-Fi network is listed under VPN Always On.
• Automatically turn on VPN when detecting Wi-Fi security issues is enabled, and your Wi-Fi network may have detected risks.

How to Fix

1. Remove Your Wi-Fi Network from the VPN Always On List
• Open Trend Micro VPN.
• Go to VPN Always On settings.
• Select the checkbox next to your Wi-Fi network name.
• Click Delete from list.
• Disconnect the VPN again and check if it stays off.
2. Turn Off Automatic VPN Protection

If the VPN reconnects because your network shows security risks, disable the automatic protection feature.

• Open Trend Micro VPN.
• Go to the app’s Settings.
• Toggle off Automatically turn on VPN when detecting Wi-Fi security issues.
• Disconnect the VPN again and test.
3. Restart the Trend Micro Controller Service (Windows)

If the feature is already turned off but the VPN still reconnects:

• Make sure Automatically turn on VPN when detecting Wi-Fi security issues is OFF.
• Press Windows Key + R to open the Run window.
• Type services.msc, then click OK.
• Scroll and locate Trend Micro Controller.
• Right-click Trend Micro Controller, then select Restart.
• Close services.msc.
• Open Trend Micro VPN and try disconnecting again.