You receive the following error message when uninstalling Trend Micro Mobile Security for Android:

"Uninstall not successful"

This usually appears when an application was installed as a device administrator.

Deactivate Mobile Security as Device Administrator

  1. Open the device Settings, then tap Security.
    In some devices, tap Location and Security.
  2. Tap Device Administrators under the Device Administration section.
  3. Tap Trend Micro Mobile Security, then tap Deactivate.
  4. Uninstall your mobile security app.
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