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This article answers the following questions regarding your Password Manager subscription.


Where can I purchase Password Manager?

  1. Go to the Password Manager website.

    Trend Micro Password Manager website

  2. Scroll down to the bottom part of the page.

    Select the subscription

  3. Select the subscription that you want to purchase, then click Buy Now. This will open the shopping cart.
  4. Read and accept the Auto-Renewal Plan Terms and Conditions, then click Continue Checkout.

    If you do not want to enroll to the Auto-Renewal plan, click the Auto-Renewal Plan ON (details) link.
    Click No, thanks. I’ll renew my license when it expires, then click Update Cart.

  5. Fill out the Billing and Information page, then click Continue.
  6. Follow the rest of the prompts to complete the purchase.

How do I renew my Password Manager?


Renew through the Trend Micro Account page
  1. Sign in to your Trend Micro Account.

    Trend Micro Account (MyAccount)

  2. Click Renew beside Password Manager.
  3. Follow the prompts to complete the purchase.

Renew through the Password Manager toolbar
  1. Click the Trend Micro Password Manager toolbar on your web browser.
  2. When prompted, type your Master Password.
  3. From the pop-up window, click Menu, then click Buy/Activate.

    Buy/Activate

  4. Click Buy Now.

    Click Renew Now

  5. Follow the prompts to complete the purchase.

How do I upgrade the free version of Password Manager to a paid version?

  1. Click the Trend Micro Password Manager icon on your web browser.
  2. When prompted, type your Master Password.
  3. From the pop-up window, click Menu, then click Buy/Activate.

    Buy/Activate

  4. Do either of the following:
    • If you do not have an activation key, click Buy Now.
    • If you already purchased one before, type in your Activation Code.

      Click Renew Now

    Type your activation key in the following format: "SHZS-XXXX-XXXX-XXXX-XXXX".

  5. Click Activate.
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