You see this error message from Mobile Security on your Android phone or tablet:
"A scan is currently in progress. Please perform the update after scan completes."
Your Mobile Security cannot update to its latest version until it completes the scan.
Wait until the scan finishes, then perform the update.
If the issue persists, give us a call or start a chat and let our Trend Micro Support Representatives assist you.
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You see this error message from Mobile Security on your Android phone or tablet:
"A scan is currently in progress. Please perform the update after scan completes."
Your Mobile Security cannot update to its latest version until it completes the scan.
Wait until the scan finishes, then perform the update.
If the issue persists, give us a call or start a chat and let our Trend Micro Support Representatives assist you.
ADVISORY: You may experience some delays before you can speak with a Trend Micro Representative.
You can also start a chat or send us an email. Otherwise, please remain on the line and your call will be answered in the order it was received.
