You see this error message when you open Mobile Security on your Android phone or tablet:
"Connection problem."
What Happened?
The app detected your device has no Internet connection.
What To Do Next
Check if your device has network connection. Open a web browser and try to visit a website.
- If the website did not load, switch to a different network connection, data or WiFi.
- If the website loads successfully and you still see the error message, contact us and let our Trend Micro Support Representatives assist you.
