In some cases, reinstalling Trend Micro Mobile Security helps fix some application issues and failed installations. Here's how to properly reinstall the app:

Uninstall Mobile Security
  1. On your device, open the Mobile Security app.
  2. Tap the Menu icon, then select Settings . Tap Uninstall from the list.

  3. When prompted, provide your password to continue the app uninstallation.
  4. Tap OK.
Download, install, and activate Mobile Security
  1. On your mobile device, open Play Store.

  2. In the Search field, type "Trend Micro Mobile Security", then tap 🔍.

  3. Tap Install, then tap Accept to allow the app permissions.

  4. Wait for the installation to finish, then tap Open.

  5. Read the Privacy and Personal Data Collection Disclosure, tap ‘I agree to share user usage data to help improve this app’, then tap Accept and Continue.

  6. At the lower-right corner, tap Buy / Activate.

  7. Select either of the following:
    • Use an Activation Code
    • Sign In to Use Existing License

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