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You receive the following error message when you are trying to merge your Trend Micro account:

Unable to Merge Your Accounts
"Unable to Merge Your Accounts"

If you have more than one Trend Micro Account, you can conveniently merge them into a single account and keep track of your licenses easily. Keep in mind the following terms to understand:

Source Account – This account will no longer work after you have finished merging it with the final account that you wanted to keep.

Destination Account – After you have finished merging the accounts, only this one will remain. You will then use the Destination Account to manage all of your subscriptions in the future.


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Situations where you cannot merge accounts
Known Issues
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