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You keep getting emails that your Trend Micro subscription is about to expire.

Why did this happen?

  • You have an existing subscription that is about to expire.
  • You bought a new subscription without disabling your old one.
  • you have not yet activated your new serial number after upgrading your existing subscription.

What should I do next?

  • If it is about to expire, you can renew manually to extend your license.
  • If you are on Auto Renew, you do not need to do anything because Trend Micro will extend your license automatically.
  • If you already renewed it, check the Serial Number on your Order Confirmation email if it is the same with your existing one.

    If they are different, you may have purchased a separate subscription and were given a new Serial Number that you need to activate. Otherwise, wait for 24-48 hours for the expiry date to extend.