You see this error message when you clicked the Password Manager Toolbar:
"Unable to Help with Your Passwords"
Why did this happen?
- The Password Manager is not properly installed.
- Your Trend Micro account is not signed in.
What should I do next?
On some computers, Password Manager may take longer to load completely. Wait for three to five minutes before using Password Manager.
If the error is still there after 5 minutes, start a chat with us so we can help.