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Learn how to utilize the settings screen on your Mobile Security.

​The Settings screen in Mobile Security shows information about your account and subscription, and provides links to sign out or buy and activate the app. You can also enable / disable the System Tuner notifications. From here, you can check your Trend Micro Account in your web browser. You can also save additional email addresses to receive the code that unlocks your device when necessary.


Protect Another Device

  1. On your device, open the Mobile Security app.
  2. Tap the Menu button, then tap Settings.
  3. Tap Protect Another Device.

    Select_Protect_Another_Device_Mobile_Security_for_Android

  4. Select how you want to share Trend Micro Security.
    • Send it via email
      1. Type your email address.
      2. Tap Send.
    • Copy Link
      1. Tap Copy Link.
      2. Paste the link to an instant messaging application.
      3. Open the link using your new device.
    • Scan using QR Code
      1. Scan the QR code using your new device.
      2. Download the application.

Chat Support

Get help from our Technical Support team.

  1. On your device, open the Mobile Security app.
  2. Tap the Menu button, then tap Settings.
  3. Tap Chat Support.

Report Suspicious Websites

  1. On your device, open the Mobile Security app.
  2. Tap the Menu button, then tap Settings.
  3. Tap Report a Suspicious Website.
  4. Type the website you want to report.
  5. Tap Send.

Check Mobile Security product version number

  1. On the Mobile Security main screen, tap the Menu button, then tap Settings.
  2. Tap About to view the product information including version number.

Sign out of your Trend Micro account

  1. On the Mobile Security main screen, tap the Menu button.
  2. Tap Settings.
  3. Select Sign out.
  4. Type your Trend Micro account password, then tap OK to sign out and disable Mobile Security.

Signing out of your Trend Micro account will switch off Parental Controls and Lost Device Protection.


Set up an alternate email address

  1. On the Mobile Security main screen, tap the Menu button.
  2. Tap Settings.
  3. Tap Set up alternate email addresses.
  4. Tap the edit icon (pencil) after Other email address (optional).
  5. Type an email address that you want to use as an alternate email address with your Trend Micro account.
  6. Tap Save when finished.

You can save up to two other email addresses. Mobile Security adds the Gmail address associated with your device to the email address list by default.


Enable / Disable System Tuner Notifications

  1. On the Mobile Security main screen, tap the Menu button.
  2. Tap Settings.
  3. To enable/disable the notifications, tap the check box beside the following:
    • Low Power Alert - Send a notification when the battery is less than 50%
    • Low Memory Alert - Send a notification when the memory usage is over 80%​

This feature is only available with Trend Micro Mobile Security for Android version 8.0 and later versions.


Show / Hide the app icon

  1. On the Mobile Security main screen, tap the Menu button.
  2. Tap Settings.
  3. To show the app icon, tick Display the app icon on the status bar.
  4. To hide the app icon, untick Display the app icon on the status bar.

Configure Mobile Security notifications

Set when and what notifications you want to receive from your Trend Micro Mobile Security app:

  1. On your device, open the Mobile Security app.
  2. Tap the Menu icon, then select Settings.
  3. Under the Applications tab, tap Notifications.
  4. To enable/disable the notifications, tap the checkbox beside the following items:
    • Notify me when 80% of the memory is used
    • Notify me before my protection expires
    • Notify me when a survey is available
    • Notify me about the security report every two weeks
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