Trend Micro Mobile Security for iOS v11.x Privacy and Data Collection Notice

• Checks that the license is up-to-date.
• Check the current app version compatible with iOS version or not and alert users to update app.
• Remind users to use relevant in-product features, products and services and if user opts in, to introduce new features, products and services to the user.

• Email account
• Password
• First Name
• Last Name
• Language
• Phone Number (Japan only)
• IAP information (including IAP token, Purchase time, Activation Key)
• Device name
• App Version
• OS version
• IP Address

This feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device.

• Trend Micro uses this data to provide a monthly report to users who purchase multiple device licenses.
• Trend Micro Mobile Security for iOS also uses this data to improve product stability, usability, and performance.
• The following marketing activities are based on this data:
  • New feature research
  • User experience/ features satisfaction survey
  • Promotion
  • Product health monitoring
  • Users behavior analysis

• Malicious URLs list
• OS version
• Location
• Language
• Device model
• Device network status
• Enabled features status

This feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device.

• Trend Micro uses the modules to provide better users experience for installation and activation.
• Trend Micro uses this data to improve product stability, usability, and performance.

• Account ID
• API version
• Browser Fingerprint
• Device GUID
• In-app events
• License status
• Serial Number

This feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device.

• Product logs are necessary to solve problems reported by our customers.
• Manual log collection is only used when the support center requests the logs.
• Crash / issue logs (auto-feedback) collects crash / issue logs in real-time for problems where there may be timing issues and logs may be difficult to collect manually.

• Device model
• OS version
• App version
• Network connection status
• Gateway BSSID
• Location
• Trend Micro Mobile Security for iOS logs
• Trend Micro Mobile Security for iOS and system crash logs

This feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device.

• Trend Micro uses this data to improve product stability, usability, and performance.
• Marketing activities are based on this data.

Data collected and feedback by SDK:

Data includes:

• Device model
• Operating system version
• App version
• Number of users and sessions
• Session duration
• Operating systems
• ISP carrier name
• Location
• First launch data
• App launch data
• App updates
• In-app purchases
• In-app status
• In-app events
• License status
• Features usage and operations (events and screens)

This feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device.

Device ID is the information that help us to associate the user non-anonymous data and user behaviors.

The following activities are based on the data associate of Device ID:

• Provide the monthly report by device and user
• Analytizes / fixes the crash and issues for specific device and user
• Issue log auto-feedback by device and user
• Analytizes the user behaviors by device and user
• Send the customized notification by user’s behaviors

• Device ID

1. Allow Trend Micro to associate user non-anonymous data and user behaviors by Device ID
   • First time launch > I agree to share user usage data to help improve this app

     

   • Main page > Settings > Help Improve This App

     

2. Allow Trend Micro to bases on user’s behaviors to send the customized notification

   

   • First time launch > Make Trend Micro notification more relevant to you
   • Main page > Settings > Make Trend Micro notification more relevant to you

The Web Guard Website Filter allows Trend Micro Mobile Security for iOS to protect devices from web-based threats and to remind users to use relevant in-product features, products and services and if user opts in, to introduce new features, products and services to the user.

• Scanned URL

• Main Page > Web Guard > Turn on VPN

  

The SafeSurfing browser allows Trend Micro Mobile Security for iOS to protect devices from web-based threats and to remind users to use relevant in-product features, products and services and if user opts in, to introduce new features, products and services to the user.

• Scanned URL

If you do not want this data to be collected, please do not use this feature.

Fraud Buster is the feature to protect users from the Fraud message. It includes the below functions:

• iMessage Scan: We will scan the SMS / MMS message which sent by unknown sender. If the message include the risk links, we will move the message to junk folder of iMessage.
• Camera Roll Scan: We will parse the links on the image that user chose from Camera Roll of Photo and scan the links. If the image include the risk links, we will have a warning to alert user.

• For iMessage Scan, when the user receives a new message from an unknown sender, Fraud Buster will scan and store the
  • SMS/MMS content (which may include personal and sensitive personal data, , URL, phone number, etc)
  • Sender ID is mail or phone number
• For Camera Roll Scan:
  • Text content (which may include personal and sensitive personal data, URL, phone number, etc) of image
  • Scanned image
• The data from Fraud Buster will be used to enhance the fraud detection.
• The collected data is deleted after 6 months.

• iMessage Scan: iOS Settings > Messages > Unknown & Spam > Mobile Security > Turn ON

  

• Camera Roll Scan: Main Page > Fraud Buster > Camera Roll Scan > Click “Camera Roll Scan” button

  

The Calendar Guard allows Trend Micro Mobile Security for iOS to check your calendar include the risk URL or not. When risk URL found, we will help user to remove the risk URL or the calendar event by user’s choice.

• Scanned URL

If you do not want this data to be collected by this feature, please do not use this feature.

Trend Micro Trend Companion utilizes generative AI technology, through the conversation with it can help the user to understand product knowledge and troubleshooting steps to resolve the user’s question or problem.

• Conversation history

If you do not want this data to be collected by this feature, please do not use this feature.