You receive the following error message when signing in to your Password Manager Application:
"The service is currently unavailable. Please try again later."
This issue happens when you have two active Trend Micro subscriptions purchased from Best Buy and from our online store.
- Make sure that your Trend Micro for Best Buy license is registered to the same Trend Micro account used to log in to Password Manager.
- Disable the Auto-Renew setting of your Trend Micro for Best Buy license. Do the following:
- Go to Trend Micro Account.
- Type your email address and password, then click Sign In.
- Under the Licenses tab, click Stop Auto Renew.