Views:

Auto-Renew (also known as AutoRenew or Automatic Renewal) is a service offered by Trend Micro and its online store, Digital River. For your convenience, it is designed to automatically extend your subscription right before it is due to expire, which means that you will not have to manually perform the renewal process.

Advantages of having an Automatic Renewal plan:

  • No worries in losing protection for any certain period of time.
  • Automatic Renewal is a more convenient way in paying the annual subscription than having to renew manually.

If you are not subscribed to automatic renewal, and you wish to renew manually, follow the instructions from this knowledge base article: Renewing your Home Network Security.


Below are frequently asked questions (FAQs) about the Auto-Renew program available for Trend Micro Home Network Security. Click on a question to view the answer:

How do I set up Auto-Renew?
How much is the yearly auto-renewal price?
How do I disable/cancel Auto-Renew?
I received an Order Confirmation Email stating that my license was auto-renewed and noticed that the billing address needs to be changed. How do I change it?
What should I do if my license remains expired even after I sign up for Auto-Renewal?
Will the Automatic Renewal be cancelled if I uninstall Trend Micro Home Network Security from my device?
I received an email saying there is an issue processing the Auto-Renewal because of my credit card, What should I do?
What should I do if I received an “Auto Renewal Failed” notification email from Trend Micro?
Comments (0)
Add a comment
Home Support

FAQ: Auto Renew (Home Network Security)

Auto-Renew (also known as AutoRenew or Automatic Renewal) is a service offered by Trend Micro and its online store, Digital River. For your convenience, it is designed to automatically extend your subscription right before it is due to expire, which means that you will not have to manually perform the renewal process.

Advantages of having an Automatic Renewal plan:

  • No worries in losing protection for any certain period of time.
  • Automatic Renewal is a more convenient way in paying the annual subscription than having to renew manually.

If you are not subscribed to automatic renewal, and you wish to renew manually, follow the instructions from this knowledge base article: Renewing your Home Network Security.


Below are frequently asked questions (FAQs) about the Auto-Renew program available for Trend Micro Home Network Security. Click on a question to view the answer:

How do I set up Auto-Renew?
How much is the yearly auto-renewal price?
How do I disable/cancel Auto-Renew?
I received an Order Confirmation Email stating that my license was auto-renewed and noticed that the billing address needs to be changed. How do I change it?
What should I do if my license remains expired even after I sign up for Auto-Renewal?
Will the Automatic Renewal be cancelled if I uninstall Trend Micro Home Network Security from my device?
I received an email saying there is an issue processing the Auto-Renewal because of my credit card, What should I do?
What should I do if I received an “Auto Renewal Failed” notification email from Trend Micro?

Was this helpful?

  • It was very helpful.
  • It was helpful.
  • Just okay.
  • It was not helpful.
  • It wasn't helpful at all.
Messenger Icon
Need Help?

Call through our available hotlines to help your with your concerns.

calls-avatar

Talk to a Trend Micro Support Representative

Call through our available hotlines to help your with your concerns. Before contacting our support, make sure to prepare your Serial Number.

Select your country:

United States and Canada

United States and Canada
STANDARD SUPPORT
  • Monday to Friday 5:00 AM - 5:00 PM US Pacific
  • 1 (800) 864-6027
PREMIUM SUPPORT
  • 24 X 7
  • 1-877-275-8611

Australia

Australia
STANDARD SUPPORT
  • Monday to Friday 7:00 am - 7:00 pm (Sydney Time)
  • 1300 305 289
PREMIUM SUPPORT
  • 24 X 7
  • 1-800-653-607

Philippines

Philippines
STANDARD SUPPORT
  • Mon to Fri 8AM - 5PM (Manila Time)
  • 02-8-995-6240

New Zealand

New Zealand
STANDARD SUPPORT
  • Monday to Friday 7:00 am - 7:00 pm (Sydney Time)
  • 0800 004 633
PREMIUM SUPPORT
  • 24 X 7
  • 0800 004 630

Malaysia

Malaysia
STANDARD SUPPORT
  • Monday to Friday 8:00am - 5:00pm Malaysia Time
  • 1-800-18-2288
PREMIUM SUPPORT
  • 24 X 7
  • 1-800-18-7363

Singapore

Singapore
STANDARD SUPPORT
  • Monday to Friday 8:00am - 5:00pm Singapore Time
  • 1-800-888-6868
PREMIUM SUPPORT
  • 24 X 7
  • 1-800-888-7363

India

India
STANDARD SUPPORT
  • Monday to Saturday 9:00AM to 6:00PM India Standard Time
  • 000-800-100-9467

United Kingdom

United Kingdom
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493381

Ireland

Ireland
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493381

Germany

Germany
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +49 89 839329987

France

France
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +33 176686576

Italy

Italy
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +39 0292593400

Spain

Spain
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +34 913697128

Austria

Austria
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +49 81188990997

Belgium

Belgium
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Bulgaria

Bulgaria
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Cyprus

Cyprus
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Czech Republic

Czech Republic
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Denmark

Denmark
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Estonia

Estonia
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Finland

Finland
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Greece

Greece
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Hungary

Hungary
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Latvia

Latvia
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Luxembourg

Luxembourg
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Netherlands

Netherlands
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Norway

Norway
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Poland

Poland
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Portugal

Portugal
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Romania

Romania
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Russian Federation

Russian Federation
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Slovenia

Slovenia
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Sweden

Sweden
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Switzerland

Switzerland
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +49 81188990997

South Africa

South Africa
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Bahrain

Bahrain
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Israel

Israel
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Saudi Arabia

Saudi Arabia
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

Turkey

Turkey
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382

United Arab Emirates

United Arab Emirates
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • +44 2035493382
Messenger Icon
Ask Vanessa

Get in touch with our Social Media ambassador and she'll answer your question or issue.

Hi there!  👋

How can we help you today? Click the button below to start chatting with support.

Product Image
Close
Trend Micro Support

Our Support Representative will be with you shortly.

Product Image

Trend Micro Support

Usually replies in a few minutes.

Before we start, kindly fill up the details below:

Please see our privacy policy for more information on how we use your data.