It is recommended to upgrade Trend Micro Mobile Security to its latest version to get your app up-to-date with new features and enhancements.
Check if Mobile Security is up-to-date
- On your Android device, open the Mobile Security app.
- Tap the Menu button, then tap Settings.
- From the list, tap About. This should display
App Version: 12.0(or higher).
If it does not match, you are probably running an older version of the app. To upgrade to the latest version for free, refer to this Knowledge Base article: How to upgrade Mobile Security for Android.