Password Manager for Desktop v3.x Data Collection Disclosure

This data is collected to identify customer accounts for support purposes.

If the user does not want Password Manager to collect this data, the user should NOT sign in, and they should NOT create a Trend Micro Account when using Password Manager.

Account Profile:
- AccountID
- First name
- Last name
- Phone
- Locale
- CountryID
IP address
Activation Key
HiddenSN (License Serial Number)
Order Number

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

This data is collected to identify customer accounts for support purposes.

If the user does not want Password Manager to collect this data, the user should NOT sign in, and they should NOT create a Trend Micro Account when using Password Manager.

IP address
URL
Trend Account email
First name
Last name

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

This data is collected to improve usability and customer experience.

When a user visits Password Manager’s main console, the browser extension UI, or the web portal, the Password Manager console URL and the client IP will be transmitted to the Trend Micro backend.

To opt-out, the user should uncheck the Help make Password Manager better box in the Settings page prior to the above action.

URL
IP address

Management Console > Settings > Others > Feedback

• Management Console > Settings > Others > Feedback > Help make Password Manager better

  

This data is collected to improve usability and customer experience.

When a user pulls up their password when visiting a website, Password Manager will transmit that website URL to the Trend Micro backend.

To opt-out, the user should uncheck the Help make Password Manager better box in the Settings page prior to the above action.

URL

Management Console > Settings > Others > Feedback

• Management Console > Settings > Others > Feedback > Help make Password Manager better

  

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their encrypted data, the user should NOT click the Save Now button when the dialog appears, and they should close this dialog box.

Encrypted user website login ID
Encrypted password
Plain text URL

Open browser > visit website sign in page (ex: Facebook) > type website account name and password

• Open browser > visit website sign in page (ex: Facebook) > type website account name and password > click Save Now button

  

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this dialog box.

Encrypted user website login ID
Encrypted password
Plain text URL

• Management Console > Passwords
• Password Manager browser extension

• OPTION 1: Management Console > Passwords > '+' icon

  

  

• OPTION 2: Password Manager browser extension > '+' icon

  

  

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this dialog box.

Encrypted user notes

Management Console > Secure Notes

• Management Console > Secure Notes > '+' icon

  

  

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this dialog box.

Encrypted user website form data:
- Title
- Name
- Gender
- Birthday
- Company
- Job title
- Phone
- Fax
- Email
- Website
- Mailing address
- Credit card number
- Credit card name
- Credit card expiration date
- Credit card security code

Management Console > Form Filling

• Management Console > Form Filling

  

This data is collected to identify customer accounts for support purposes.

If the user does not want Password Manager to collect their data, the user should NOT click the Collect Logs button and they should close this dialog box.

Trend Account email
Product debug logs and dumps
Windows system information
Windows system event logs

• Windows: Windows Start Menu > Password Manager > Password Manager Diagnostic Toolkit
• MAC: MAC Launchpad > Trend Micro Password Manager Diagnostic Toolkit

• WINDOWS:
  Windows Start Menu > Password Manager > Password Manager Diagnostic Toolkit > Collect Logs

  

• MAC:
  MAC Launchpad > Trend Micro Password Manager Diagnostic Toolkit > Collect Logs

  

This data is collected to identify customer accounts for support purposes.

If the user does not want Password Manager to collect the IP address, the user should NOT use this feature.

If the user does not want Password Manager to collect the email address, the user can leave the email address field empty when filling out the feedback form.

IP address
Email address

• Management Console
• Browser extension

• OPTION 1: Management Console > Feedback button

  

  

• OPTION 2: Click browser extension > Give Feedback

  

  

Google Analytics data is used to improve user experience.

To opt-out, the user should uncheck the Help make Password Manager better box in the Settings page.

Data collected and returned by SDK

Management Console > Settings > Others > Feedback

• Management Console > Settings > Others > Feedback > Help make Password Manager better