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Trend Micro Housecall includes the following modules which, when enabled, will cause the corresponding data to be transmitted to Trend Micro. Each of these modules can be disabled as shown below:


Smart Feedback

DESCRIPTION

Trend Micro Smart Feedback shares anonymous threat information with the Smart Protection Network, allowing Trend Micro to rapidly identify and address new threats.

Disabling Smart Feedback prevents the transmission of data to Trend Micro Smart Protection Network but will not impact the ability of Housecall to detect malicious activities.

DATA COLLECTED

IP Address
Logon name
Computer name
Filepath
Detected malicious files

CONSOLE LOCATION

Main Page > Settings > Smart Feedback

CONSOLE SETTINGS
  • Main Page > Settings > Smart Feedback > Enable Trend Micro Smart Feedback

    Enable Smart Feedback

Network Scan

DESCRIPTION

To detect all of the devices connected to your home network and check them for security risks. The collected data will be automatically removed after 3 years.

DATA COLLECTED

IP Address
Mac Address
Host Name
Wi-Fi SSID

CONSOLE LOCATION

Main Page

CONSOLE SETTINGS
  • Main Page > Include my home network

    Enable Network Scan

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Housecall v.8.0 Data Collection Disclosure

Trend Micro Housecall includes the following modules which, when enabled, will cause the corresponding data to be transmitted to Trend Micro. Each of these modules can be disabled as shown below:


Smart Feedback

DESCRIPTION

Trend Micro Smart Feedback shares anonymous threat information with the Smart Protection Network, allowing Trend Micro to rapidly identify and address new threats.

Disabling Smart Feedback prevents the transmission of data to Trend Micro Smart Protection Network but will not impact the ability of Housecall to detect malicious activities.

DATA COLLECTED

IP Address
Logon name
Computer name
Filepath
Detected malicious files

CONSOLE LOCATION

Main Page > Settings > Smart Feedback

CONSOLE SETTINGS
  • Main Page > Settings > Smart Feedback > Enable Trend Micro Smart Feedback

    Enable Smart Feedback

Network Scan

DESCRIPTION

To detect all of the devices connected to your home network and check them for security risks. The collected data will be automatically removed after 3 years.

DATA COLLECTED

IP Address
Mac Address
Host Name
Wi-Fi SSID

CONSOLE LOCATION

Main Page

CONSOLE SETTINGS
  • Main Page > Include my home network

    Enable Network Scan


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